Hotel Daeli — Hotel in Mestia

Horrible experience! We booked this hotel a month ago for our New Year's holiday with friends, lured in by the hostess's promises that the cafe on New Year's Eve would be closed exclusively for us and that it wouldn't be a problem for our dog to join us in the cafe since she is afraid of fireworks.

But upon check-in, everything went downhill. Suddenly, our dog wasn't allowed anywhere except the room, and the hostess told us at the last minute that she'd be celebrating in the cafe with her friends too. What a "nice" surprise!

On top of that, the rooms weren't prepared for new guests: no shampoo or shower gel, no toilet paper. And our toilet didn't even work! So taking all factors into account, we had to look for another accommodation at night. And get this, when we complained about the toilet, they said, and I quote, "It works, it just...

The man at this hotel was sooooo patient and super nice too. He didn't speak much English but he didn't mind answering a bunch of questions for me over Google translate and helping me with a variety of things from ski rentals to figuring out how to get a Georgian sim card to calling the bus company, etc. Not only did he go above and beyond to be helpful, but the place was good value for the money and in a perfect location. Also, the restaurant downstairs had nice women working in it and they agreed to stop putting mayonnaise in my salads which is strangely common here. If I ever come back to Mestia I will definitely stay in this hotel and I'd recommend it to...

We have had great dinner in this place, two times. We can recommend trying the Kubdari, the Shkmeruli (or something like that) and the ice coffee with icecream. The staff speaks good English (definetly better than average in Mestia) and is professional. Also the outside terrace is a great place to relax in the evenings. From all places we have been in Mestia, this was the most...