Ambrosia Suites & Aparts — Hotel in Athens

This was a most horrible experience. I am writing this review to spare anyone else from making the mistake of booking this hotel I booked this hotel through my travel Agent in Canada who showed me this location that looked just fine online. (Pictures can be deceiving so beware). ||We paid in advance as is custom when booking through a travel Agency. When my travel partner and I arrived (July 2022), we were shocked and outright concerned for our safety as the area is quite sketchy. The cab driver did not even seem comfortable as he dropped us off and quickly left. ||||The Hotel is not even a one star, but there is no lesser ranking I can check. The service was poor and the hotel clerk did even seem to want to be there. The elevator seemed unsafe, the hotel room door lock was compromised and not secure, while the room was terrible with an offensive odour. It was later when we arrived, so we knew we had to switch our hotel and do it quickly to find something that was available. We were NOT going to stay there. So within 40 minutes, we were able to open our laptops and book another hotel. Unbeknown to us (due to it being our first time in Athens) there were a LOT OF GREAT HOTELS just around the corner from where we were. We booked one of them that had availability for us (3 nights) and we proceeded to go downstairs to the 1 clerk on duty to ask him for a refund, as we were unsatisfied and leaving. He threw his hands up and said "No refund". I can't help you. Otherwise, "no- it is up to you if you want to leave". ||||So, instead of arguing, we left anyway and emailed our travel agent right away with the formal complaint, since we booked through the Agency. The rest of our stay in Athens was amazing and our remainder trip in Santorini - wonderful. Those hotels were great. When we got back home, our travel Agent said that the hotel, when approached by them still refused to refund any of our money, even for the two other nights and said it was because we did not make a formal complaint. THIS WAS UNACCEPTABLE. ||||Thankfully, our travel agent, in efforts to restore our confidence in them, refunded two of our nights out of their own expenses. But the hotel was a hard NO. ||||And so, before you book the Ambrosia Hotel in Athens Greece, I hope you read this. If you are looking for a safe (truly three star) comfortable, clean and safe hotel DO NOT BOOK WITH AMBROSIA SUITES. It was and is a VERY poor representation of a Beautiful City. The most I can do now, is to warn anyone considering staying there by giving this honest and accurate review. -First time to Athens,...

This was a most horrible experience. I am writing this review to spare anyone else from making the mistake of booking this hotel I booked this hotel through my travel Agent in Canada who showed me this location that looked just fine online. (Pictures can be deceiving so beware). ||We paid in advance as is custom when booking through a travel Agency. When my travel partner and I arrived (July 2022), we were shocked and outright concerned for our safety as the area is quite sketchy. The cab driver did not even seem comfortable as he dropped us off and quickly left. ||||The Hotel is not even a one star, but there is no lesser ranking I can check. The service was poor and the hotel clerk did even seem to want to be there. The elevator seemed unsafe, the hotel room door lock was compromised and not secure, while the room was terrible with an offensive odour. It was later when we arrived, so we knew we had to switch our hotel and do it quickly to find something that was available. We were NOT going to stay there. So within 40 minutes, we were able to open our laptops and book another hotel. Unbeknown to us (due to it being our first time in Athens) there were a LOT OF GREAT HOTELS just around the corner from where we were. We booked one of them that had availability for us (3 nights) and we proceeded to go downstairs to the 1 clerk on duty to ask him for a refund, as we were unsatisfied and leaving. He threw his hands up and said "No refund". I can't help you. Otherwise, "no- it is up to you if you want to leave". ||||So, instead of arguing, we left anyway and emailed our travel agent right away with the formal complaint, since we booked through the Agency. The rest of our stay in Athens was amazing and our remainder trip in Santorini - wonderful. Those hotels were great. When we got back home, our travel Agent said that the hotel, when approached by them still refused to refund any of our money, even for the two other nights and said it was because we did not make a formal complaint. THIS WAS UNACCEPTABLE. ||||Thankfully, our travel agent, in efforts to restore our confidence in them, refunded two of our nights out of their own expenses. But the hotel was a hard NO. ||||And so, before you book the Ambrosia Hotel in Athens Greece, I hope you read this. If you are looking for a safe (truly three star) comfortable, clean and safe hotel DO NOT BOOK WITH AMBROSIA SUITES. It was and is a VERY poor representation of a Beautiful City. The most I can do now, is to warn anyone considering staying there by giving this honest and accurate review. -First time to Athens,...

This was a most horrible experience. I am writing this review to spare anyone else from making the mistake of booking this hotel I booked this hotel through my travel Agent in Canada who showed me this location that looked just fine online. (Pictures can be deceiving so beware). We paid in advance as is custom when booking through a travel Agency. When my travel partner and I arrived (July 2022), we were shocked and outright concerned for our safety as the area is quite sketchy. The cab driver did not even seem comfortable as he dropped us off and quickly left.

The Hotel is not even a one star, but there is no lesser ranking I can check. The service was poor and the hotel clerk did even seem to want to be there. The elevator seemed unsafe, the hotel room door lock was compromised and not secure, while the room was terrible with an offensive odour. It was later when we arrived, so we knew we had to switch our hotel and do it quickly to find something that was available. We were NOT going to stay there. So within 40 minutes, we were able to open our laptops and book another hotel. Unbeknown to us (due to it being our first time in Athens) there were a LOT OF GREAT HOTELS just around the corner from where we were. We booked one of them that had availability for us (3 nights) and we proceeded to go downstairs to the 1 clerk on duty to ask him for a refund, as we were unsatisfied and leaving. He threw his hands up and said "No refund". I can't help you. Otherwise, "no- it is up to you if you want to leave".

So, instead of arguing, we left anyway and emailed our travel agent right away with the formal complaint, since we booked through the Agency. The rest of our stay in Athens was amazing and our remainder trip in Santorini - wonderful. Those hotels were great. When we got back home, our travel Agent said that the hotel, when approached by them still refused to refund any of our money, even for the two other nights and said it was because we did not make a formal complaint. THIS WAS UNACCEPTABLE.

Thankfully, our travel agent, in efforts to restore our confidence in them, refunded two of our nights out of their own expenses. But the hotel was a hard NO.

And so, before you book the Ambrosia Hotel in Athens Greece, I hope you read this. If you are looking for a safe (truly three star) comfortable, clean and safe hotel DO NOT BOOK WITH AMBROSIA SUITES. It was and is a VERY poor representation of a Beautiful City. The most I can do now, is to warn anyone considering staying there by giving this honest and accurate review. -First time to Athens,...