Hestia - Alexandras 38 — Hotel in Athens

We loved staying here. The location was great--we had a beautiful view of the park across the street and could walk to downtown, the Acropolis and the Parthenon with no problems. The neighborhood was sweet with coffee, pastry and vegetable shops within a block or two of the apartment.

The apartment was clean and well maintained with a well stocked kitchen with cutlery and plates. (There were no staples for cooking.) The on-site staff person was friendly and helpful.

If I stayed again, I would want access to WhatsApp communication PRIOR to arrival.

Once we were there and scanned the QR code in the apartment, management was responsive immediately to any issues via WhatsApp messaging. My only concern is that any attempt to communicate prior to arrival was met with a canned response that did not answer my questions (ie--we needed early check in and late check out). I ended up paying for two extra days--the day prior and the after to ensure that we could arrive at 9am and leave in the early evening. It would have been nice to have the information to WhatsApp message them PRIOR to arrival when I was trying...

This place was absolutely amazing, insanely clean even for Canadian standards, spacious, and close to everything. We were a little nervous about the graffiti in the local area but that's everywhere. Like literally everywhere in Athens. The park across the street was a nice place to let our kids run around. They have a really nice breakfast menu you can order food from the night before. They accommodated us with luggage storage and laundry even though we had already checked out. Reception is available to help 24 hours a day with no blackout periods. The cleaning staff was so nice that they even helped us with the laundry machine when they saw us struggling with it. Building, room, storage and amenity access was all provided through our individual code so there wasn't a need to carry around an extra pair of keys. They made us feel like important guests. My only regret is not booking them for the remainder of our trip in Athens. I posted some pictures of the view from the rooftop where you can see the Pantheon. And it's lit up at night unfortunately I didn't take any...

Modern, clean and well serviced apartments, bathrooms are great. The kitchenette, fridge/freezer and laundrette are really useful and in excellent working condition. Traveled in April so temperatures were fine and the heating/AC weren't needed much at all; however, though the heating worked we noticed the AC didn't - the service staff were attentive though and tried to fix it promptly. Location is really good and the views over the park are great. Nearby 35 bus stop gets you in to Monistraki Square though it's also walkable and the bus is frequent and good value. Lots of great value nearby groceries, bakeries and cafes/restaurants. There's disabled access to the building with a ramp, but the lift may be small for a motorized wheelchair. There is excellent soundproofing considering just how noisy the main road is - this is probably the main downside to a room lining over the park - sitting on the balcony is not ideal given the noise - but it's a small price to pay...