Hotel Clark Budapest — Hotel in Budapest

The Good: • Comfortable bed • Spacious room • Responsive and helpful staff • Complimentary wine • Nice view of the Chain Bridge

The Not-So-Good: While the hotel offers some good features, I don’t believe it meets the standard of a true five-star property. A five-star hotel should provide a full range of in-room amenities as standard—not just upon request.

Although there is a pillow menu and guests can request a dental or shaving kit, these should be available by default. Basic essentials like these are expected in-room, not something you need to call for. Additionally, the bath towels provided were thin and not of the quality you’d expect at this level.

The bathroom is quite small, and both the bath and shower areas are cramped. The glass panel in the shower is too short, causing water to splash all over the bathroom floor. This becomes especially inconvenient if two people shower in a day. A wet and slippery bathroom simply doesn’t reflect five-star standards.

The full-length mirror is oddly placed on the side of the bed. It would be far more functional near the bathroom or dressing area, so guests can check their appearance while getting ready.

The sink is also very small, and using it results in water splashing onto the floor. While the body wash provided is good, the bath/shower area becomes extremely slippery, which can be a safety issue for guests.

The Leo Rooftop Restaurant: One of the key reasons I booked this hotel was the highly-rated rooftop restaurant. I went up around 3 PM to check it out and, at the entrance, mentioned that I didn’t have a reservation. Without hesitation, the staff member told me they were fully booked. Only when I said I was a hotel guest did his tone change—he radioed his colleague and directed me to the lift.

Once upstairs, the hostess then ledme to the far end of the restaurant—clearly not the side with the famous view that most people come for. There were many empty tables at that time, yet she still led me away from the view. Only when I asked to be seated at a table with a view did she agree.

I ordered the beef sliders and an Aperol Spritz. Unfortunately, the food was disappointing—the sliders were tough and lacked flavor. Considering the price point, I expected a much better dining experience.

I also asked the staff why I was told the restaurant was full when it clearly wasn’t. The explanation given was that the staff member “might not speak English well.” Frankly, that sounds like an excuse. The experience certainly left an impression—and...

Ho avuto il piacere di soggiornare all’Hotel Clark Budapest con mia moglie per il suo compleanno ed il nostro anniversario, un’esperienza che ha superato ogni aspettativa e che consiglio vivamente a chiunque visiterà Budapest.||Modernità e ricercatezza degli ambienti||L’Hotel Clark è un gioiello di design moderno situato in una posizione privilegiata a Clark Ádám Square, proprio tra il Ponte delle Catene e la funicolare per il Castello di Buda. Gli interni colpiscono per la loro ricercatezza: la hall e gli spazi comuni fondono un’eleganza postmoderna con tocchi di Art Deco e dettagli contemporanei, creando un’atmosfera sofisticata ma mai fredda. Le camere sono impeccabili, dotate di ogni comfort – smart TV, macchina per espresso, prodotti da bagno Balmain – e curate nei minimi dettagli, come il servizio di couverture con cioccolatini e pantofole. Molte stanze offrono una vista mozzafiato sul Danubio e sul Castello, un panorama che rende il soggiorno indimenticabile.||Qualità della cucina||La proposta culinaria è di altissimo livello. La colazione a buffet è degna di un ristorante stellato, con una varietà di prodotti freschi e raffinati, tanto da essere premiata dalla Guida Michelin nel 2023 e 2024. Il Leo Bistro propone piatti di cucina internazionale moderna, mentre il Leo Rooftop Bar, con la sua vista panoramica su Budapest, è il luogo perfetto per un cocktail in un’atmosfera trendy e accogliente. La qualità del cibo, unita alla presentazione curata, rende ogni pasto un’esperienza memorabile.||Cordialità e professionalità dello staff||Ciò che rende davvero speciale l’Hotel Clark è lo staff. Dal momento del check-in, anche a tarda notte, siamo stati accolti con un calore e una professionalità fuori dal comune. Ogni membro del personale, tra cui Bovobo, Dori , Adam, Alex , Kvinz (speriamo di non aver scritto male i nomi e ci scusiamo), si è dimostrato non solo cordiale, ma anche estremamente competente, con una conoscenza approfondita della città che ha arricchito il nostro soggiorno. La loro attenzione al dettaglio e la disponibilità a soddisfare ogni richiesta, anche la più piccola, hanno fatto la differenza, facendoci sentire coccolati e speciali in ogni momento.||In sintesi, l’Hotel Clark Budapest è un’oasi di lusso e comfort, ideale per chi cerca un soggiorno romantico o una fuga dallo stress quotidiano. La modernità degli ambienti, l’eccellenza della cucina e, soprattutto, la cordialità e professionalità dello staff lo rendono una scelta perfetta sia per viaggi di piacere che di lavoro. Non vediamo l’ora di tornarci,||Un caro saluto Gerardo e Margherita.||||In English :||I had the pleasure of staying at the Hotel Clark Budapest with my wife for her birthday and our anniversary, an experience that exceeded all expectations and that I highly recommend to anyone visiting Budapest.||Modernity and sophistication of the spaces||The Hotel Clark is a jewel of modern design located in a privileged position in Clark Ádám Square, right between the Chain Bridge and the funicular to Buda Castle. The interiors are striking for their sophistication: the hall and the common areas blend postmodern elegance with touches of Art Deco and contemporary details, creating a sophisticated but never cold atmosphere. The rooms are impeccable, equipped with every comfort - smart TV, espresso machine, Balmain bath products - and cared for in the smallest details, such as the turndown service with chocolates and slippers. Many rooms offer a breathtaking view of the Danube and the Castle, a panorama that makes the stay unforgettable.||Quality of the cuisine||The culinary proposal is of the highest level. The breakfast buffet is worthy of a starred restaurant, with a variety of fresh and refined products, so much so that it was awarded by the Michelin Guide in 2023 and 2024. The Leo Bistro offers modern international cuisine, while the Leo Rooftop Bar, with its panoramic views of Budapest, is the perfect place for a cocktail in a trendy and welcoming atmosphere. The quality of the food, combined with the careful presentation, makes every meal a memorable experience.||Friendliness and professionalism of the staff||What really makes Hotel Clark special is the staff. From the moment of check-in, even late at night, we were greeted with extraordinary warmth and professionalism. Each member of the staff, including Bovobo, Dori, Adam, Alex, Kvinz (we hope we have not misspelled the names and we apologize), proved not only friendly, but also extremely competent, with an in-depth knowledge of the city that enriched our stay. Their attention to detail and willingness to satisfy every request, even the smallest, made the difference, making us feel pampered and special at all times.||In short, the Hotel Clark Budapest is an oasis of luxury and comfort, ideal for those looking for a romantic stay or an escape from everyday stress. The modernity of the rooms, the excellence of the cuisine and, above all, the friendliness and professionalism of the staff make it a perfect choice for both leisure and business trips. We can't wait to return,||Best regards Gerardo and Margherita.||||Magyarul:||Örömömre szolgált, hogy a Hotel Clark Budapestben szállhattam meg feleségemmel az ő születésnapja és évfordulója alkalmából. Ez az élmény minden várakozást felülmúlt, és nagyon ajánlom mindenkinek, aki Budapestre látogat.||A terek modernitása és kifinomultsága||A Hotel Clark egy modern dizájngyöngyszem a Clark Ádám téren, közvetlenül a Lánchíd és a Budai Várba vezető sikló között. A belső terek feltűnő a kifinomultságukkal: a hallban és a közös helyiségekben a posztmodern eleganciát az Art Deco és a kortárs részletek érintésével ötvözik, kifinomult, de soha nem hideg hangulatot teremtve. A szobák kifogástalanok, minden kényelemmel felszereltek – okostévé, kávéfőző, Balmain fürdőtermékek –, és a legapróbb részletekig gondozottak, mint például az ágyazás csokoládéval és papuccsal. Sok szobából lélegzetelállító kilátás nyílik a Dunára és a Várra, mely panoráma felejthetetlenné teszi az üdülést.||A konyha minősége||A kulináris kínálat a legmagasabb szintű. A svédasztalos reggeli egy csillagozott étteremhez méltó, sokféle friss és kifinomult termékkel, olyannyira, hogy 2023-ban és 2024-ben is elnyerte a Michelin Guide díját. A Leo Bistro modern nemzetközi konyhát kínál, a budapesti panorámás Leo Rooftop Bar pedig tökéletes hely egy koktél elfogyasztásához trendi és hangulatos légkörben. Az ételek minősége a gondos bemutatással párosulva minden étkezést emlékezetes élménnyé tesz.||A személyzet barátságossága és professzionalizmusa||Ami igazán különlegessé teszi a Hotel Clarkot, az a személyzet. A bejelentkezés pillanatától kezdve, még késő este is szokatlan melegséggel és profizmussal fogadtak bennünket. A személyzet minden tagja, köztük Bovobo, Dori, Adam, Alex, Kvinz (reméljük, nem írtuk félre a nevüket, és elnézést kérünk), nem csak barátságos volt, hanem rendkívül tájékozott is, mélyreható ismeretekkel a városról, ami gazdagította tartózkodásunkat. A részletekre való odafigyelésük és hajlandóságuk minden kérésnek, még a legkisebbnek is kielégítésére, megváltoztatta a változást, és mindenkor elkényeztetettnek és különlegesnek éreztük magunkat.||Röviden: a Hotel Clark Budapest a luxus és a kényelem oázisa, ideális azok számára, akik romantikus tartózkodásra vagy a mindennapi stressz elől menekülni vágynak. A szobák modernsége, a konyha kiválósága és mindenekelőtt a személyzet barátságossága és professzionalizmusa tökéletes választássá teszik mind az öröm, mind az üzleti utakra. Alig várjuk, hogy visszamehessünk,||Üdvözlettel: Gerardo...

My wife and I are veteran travellers, we work within the industry and are not easily wowed!

However we have just enjoyed a 4 day stay @ the superb Hotel Clark in Budapest and were completely bowled over.

This modern, perfectly curated hotel sits on the banks of the Danube next to the chain bridge , idyllically sited next to the Funecular railway, with views of the palace above.

The foyer is beautifully styled, comfortable seating, interesting books, quirky modern art meets stone pillars. A Mac for guest use, tucked in the corner. A Perfect spot to enjoy a glass of complementary fizz whilst you check in.

Our 5th floor deluxe room, with its ceiling to (almost) floor windows, afforded the most perfect views of the sunrise across the Danube to the city beyond. Super king bed, exquisitely soft linens, ambient lighting, well stocked honesty bar, comfortable seating, a welcome bottle of wine and pristinely clean. A veritable haven of peace, we were totally oblivious to the presence of our fellow guests.

However what marks the Clark out as truly outstanding, are the staff. From housekeeping to manager, everyone was genuinely delightful. It is implicitly apparent that the guest experience is absolutely paramount. Nothing is too much trouble. The level of unobtrusive attentiveness is second to none. Smiles are warm and genuine, the most minor of issues addressed and corrected immediately. On our first night our room was, for us, overly warm to Sleep comfortably. In line with many new hotels the windows didn’t open, I called reception to se if anything could be done, within moments a member of staff arrived with a handle to unlock our windows. Moving forward, every night thereafter, at turn down, along with the chocolates on our pillow, our window would be opened ready for bedtime. To me this demonstrates fabulous service, perceiving the individual guest need.

We received excellent recommendations for dining, cocktails, attractions and thermal baths.

Customer service is an art. Staying in a hotel is a marriage of: the visuals, the comfort, the location but above all how the experience makes you feel as an individual. The Hotel Clark has totally nailed it; it made us feel like very privileged guests in someone’s beautiful home, it made us feel we mattered and our opinions valued.

Needless to say if you should be planning a visit to Budapest, do check into the Clark…….but be warned you will find it very hard to leave!!!

See you again in Spring. Once again a...