Mayur Residency — Hotel in Kolkata

When I was checking for a hotel to stay with my family I had 3 choices - Sapphire suites, Hotel Lindsay and this hotel. When I asked them about the connectivity with metro station they told me that it is 7-9 minutes walk. It is a good 15 minutes walk and it is impossible to get any other transport because this road is one-way. I stayed from September 3rd to 9th. I had a very comfortable stay rapport with the staff till last date. But on the last night of my stay a large group of Marwaris from Rajasthan came and they were drinking throughout the night and were disturbing the full area. I went and requested them personally and also the receptionist went and requested. But these illiterate country bumpkins were not able to understand the sanctity of a hotel. My only question is - why the management did not use the ' right of admission reserved by the hotel' clause and throw these idiots out in the middle of the night// This hotel has got a bar attached to it and which they are not telling anywhere in their website. I myself got a shock when I found a bar over there. Anyway it is not such a crowded bar or something because the hotel is pure vegetarian.All this can be overlooked because of the goodness...

We reached a little early (around 10 am) and wanted early check in but were not allowed, as there no rooms. The FD staff requested to wait to get some room vacant. Which waited in lobby, had to ask for water. One room got vacant but was not offered. We requested if we can get a place to change as we had to go to market to work, but was not allowed, though offered a stinking toilet at ground floor (not suitable for change). Waste of time. Then on 1st night at dinner - the rotis served were cold, the waiter in the restaurant told us that he can not get us made fresh rotis and we had to eat them in a rude tone. I them lost patience and shouted, then he served me fresh ones. Waste of Time. For taking a bath on 1st day morning there was no hot water to take bath, we managed. 2nd day morning called housekeeping for hot water, he then opened all the taps for 30 minutes to get the supply of hot water, as if it was coming from Rajasthan. Waste of time. On the day of check out we packed our luggage and said to prepare the bill. But were forced to pay/clear bill before 12 noon. Waste of time. Extremely poor experience, at the tariff your hotel has. And smaller inconveniences I am...

We were there in the hotel on 19th, 20th and left at 6.00 am on 21st of Nov. 2018. We were five ladies and senior citizens. Hotel is located in a good locality. Ambience is good. Cleanliness is very good. Safe for ladies. Food was awesome. But the young staff of the Hotel is extraordinary. Executives in the food section treated us with all respect and affection. They quietly responded to our requirements. Mr. Antar De supplied warm milk with turmeric to one of us who had bad cold. They were very polite with smiling face. I have visited many places and stayed number hotels and guest houses during my service and after, but I have not come across such a lovely staff who made us feel at home. They served warm coffee and tea before 6.00 am in the lounge when we were about to depart. Though complimentary breakfast was to commence from 7.00 am onwards, and cook was on leave other staff of the food section kept our breakfast packed and ready for us when we left the Hotel at 6.00 am. We liked everything especially the staff. Our wishes are there for the staff to get all good things in life. Visit once to experience their...