Aminia Restaurant — Restaurant in Kolkata

I wish I could give zero star! Worst!!

I visited here after 5 years, had a very good image of this brunch of Amina's authenticity, took my client for a lunch who was veg, but experience went awful.

Detailed,long review alert

1.Just after visiting all the waiter behaved as if they could not see us, after 5 minutes one attended us, we wanted one veg biriyani and one non-veg. Being such a big brand they had no veg options even after having in their menu chart they informed we don't have veg,then waiter informed they can provide paneer curry.we took time to decide as if we should leave the place and go to nizam or arselan or have paneer with naan as we had veg biriyani and mutton biriyani in our mind. The waiter misbehaved when we asked him to wait He was like "lena h toh lo nei toh katlo" So we opted one paneer curry one butter naan and one mutton biriyani.

2.On arrival, the mutton biriyani had a mutton piece which won't be even 50-60 grams being a 250(adding tax) rs biriyani, and had a mini potato. It was filled with oil(not.masala) and biriyani looked awful. The naan was good but the panner curry was sweet and tasted vague.

3.Even after misbehaving we gave a tip to the waiter who looked sharp while picking up his tip as if it's a black money anyways, he looked happy.😁😂😄

4.We complained about the food to the waiter, he took us to the manager who's response was "people demand oily biriyani and our dry biryani is not preffered by customers anymore" and for the paneer they said it's taste is like that itself from the start and there was no sorry for spoiling our lunch, they said we will try to look into it but i dont think anyone is gonna look into it.

After successfully wasting 500 rs of my hard earned money,

I would like to recommend customers to visit any Aminia brunch expect this one, it just has the old atmosphere but has lost its taste authenticity, I tried to inform this to my contacts and they too informed that it's awful since the last 4-5 years.

*Vegetarian people keep safe distance * waiters kept stearing at us while clicking pics so could not click...

Aminia Esplanade: A Disappointing Experience

I was looking forward to celebrating the Choturthi of Durga Puja with some delicious Mughlai cuisine at Aminia Esplanade, a two-storey restaurant that seemed spacious and inviting. However, I was left with a bitter taste in my mouth after experiencing their poor food quality and service.

I ordered five plates of Mutton Biryani (260 each) and two Rumali Roti, along with Aminia Special (chicken and mutton) each plate, for myself and my friends. The food arrived after a long wait, and we were eager to dig in. But our excitement soon turned into frustration when we realized how bad the food was.

The Mutton Biryani was undercooked in one plate, and the rice was dry and bland. The Rumali Roti was overcooked and hard to tear. The Aminia Special was a disaster. The chicken was tasteless, the mutton was okay, but the gravy was horrible. It was oily, watery, and had a large tomato floating in it. There was also an egg inside, which had no flavor at all.

The staff behavior was equally horrible. There was only one waiter who was roaming around and could not attend to all the tables. He did not take our order correctly, and brought us the wrong dish (we ordered chicken, but got mutton). He also did not refill our water glasses or clear our plates. To make matters worse, they did not accept UPI payments, only cash or card.

The only positive thing I can say about Aminia Esplanade is that their pricing was decent according to the menu, and the portions were generous. But that does not make up for the terrible food and service that ruined our festive mood.

I would not recommend this place to anyone who wants to enjoy a good meal. It is a waste of money and time.

My rating for Aminia Esplanade is:

Food: 1/5 🤢 Ambience: 1/5 🥴 Staff behavior: 1/5 😡 Space: 3/5 ✅ Pricing: 4/5...

Worst biriyani experience in kolkata. Won’t recommend at all. Cold and stale food,Overly priced, Unhygienic ambience, bad staff behaviour. A well known brand, so went there yesterday at 6 p.m. after a hectic day. On the cold evening, went to have some good dinner in the well known Biriyani joint. But utterly disappointed by their quality of food and service. The chicken awaidhi biriyani which cost 420/- was totally cold and full of garam masala and chilly powder. The old waiter who served it, despite of me saying no to him , he served total amount at a time from the handi to our 2 plates saying “eat first otherwise it will be cold”. They are serving stale and cold food first then saying eat quickly otherwise it will be cold. The mutton awaidhai kosa costs 250/- with two bones only , barely any meat was there. Worst mutton dish I ever tried in any restaurant, completely cold, no flavour of mutton and tasted like it was cooked some previous day. When I complained to the manager after paying the bill, he asked “ what did you have ? “ when I said the dish names ,he called the waiter and asked “ was the food cold?” The waiter as usual said no .The waiter started arguing with us that “why did not u tell me when I served it? “The waiter repeatedly argue with me and said the food was totally hot.I said “how can I say to completely change the food after you have served the total amount in our plates. And we have already tasted it. I said no to you to serve the total amount at a time. But you didn’t listen”. So I guess this is a tactics for them to serve the cold and stale food . They just put whole amount on your plate at a time.

There is no value of customer feedback in this restaurant and the manager didn’t apologise also for the bad experience we have. As if he does not really care about the customer service...