Radisson Blu Resort Temple Bay Mamallapuram — Hotel in Tamil Nadu

Extremely disappointing experience for many reasons. Before posting this review, I even reached out to the hotel directly to express these concerns and never received a response - hopefully this gets their attention.

Most notably, the room was significantly worse than what was advertised on the website. Specifically, the “Sea View Chalet” had no view of the sea from inside the room, as it was entirely blocked by a tree. The photos on the website are incredibly misleading. I understand that the photos online are meant to be representative only, however this was an unacceptable difference as the “sea view” room did not have a view of the sea.

Furthermore, upon checkin, the front desk agent was unable to find our reservation for almost twenty minutes. We had booked directly through the hotel’s website and not through any third party service, so there is no reason why she should not have been able to find it. She asked us to show her the confirmation email which took us a very long time to find since there is not wifi available until check in is complete and cellular service is not strong at the lobby. A delay of this long in a non-AC lobby is quite a painful arrival experience.

When we finally were taken to the room, the air conditioning there was not functioning and we had to wait a long time (after placing multiple phone calls to guest services) for somebody to come fix it. This is not acceptable in the summer heat.

The room itself was outdated and dirty (our feet turned black from walking barefoot on the floors) but we were so exhausted from the horrible check in experience and lack of service so far that we didn’t have the energy to request a room change, especially since we were only there for one night.

Upon checkout, the front desk agent did not even ask how our stay was. When I expressed my concerns with the room, she simply said “okay we will make note of that” which I am sure will lead to nothing and was just a way of dismissing us.

If you plan to use Ubers or taxis to get around, forget about it - you better have your own driver arranged or you will never be able to get a ride anywhere. Knowing this, we arranged an airport transfer through the hotel for our departure, and it’s a good thing we went to the lobby early because they clearly did not have a record of this and had to scramble to get their driver ready.

Overall, this was an incredibly disappointing experience. We paid a significant premium for this room (much more than we were paying for the Sheraton Grand down the street the night before, which after the fact we learned was a MUCH nicer property with cheaper room rates) because we expected a premium experience and a spectacular view. We got neither of those.

Would definitely recommend staying elsewhere, especially...

The resort is located conveniently at the very beginning of town. As soon as you come from Chennai into mahabalipuram, watch out for the sign on the left to get into the entrance.

There is a security check at the entrance for vehicles. Once you cross the security check, there is adequate parking on both sides of the building immediately ahead of you to park your car and do a check in conveniently inside.

The staff at the check in desk are very friendly and do a good job in expediting the check-in process.

There are different types of rooms available on the property. On my most recent visit, I had the opportunity to book a villa which allowed me to have ample space in the room. You will encounter a living space followed by the bath and then followed by the bedroom.

The room has an inbuilt safe available for you to store your valuables. The supplies are adequate for single or double occupancy.

There was a welcome box with some nice cookies in the room when I arrived. This was a nice gesture on part of the staff.

The property itself has two check in areas with one mannd in the front entrance. The service staff are very helpful.

The Internet and WiFi has a mind of it's own. Very inconsistent. Can be annoying sometimes. If same room has multiple devices this can become a big issue. "Multi Login Limit is Over for Same User Name,Different IP & Different MAC Address."

If you have time, I do recommend that you check the Bodhi spa which is located in the middle of the property. The spa services include a variety of massage and options for you to consider as you de-stress and relax.

There are two swimming pools in the property. The infinity pool is located behind the property by the beach. The beach access is regulated from 6:00 a.m. to 6:00 p.m. with life guards available throughout.

There are two bars on the property and two restaurants. Please look out for my review of the restaurants in a separate post. The restaurant that I visited include the water's edge right by the entrance to the property behind the check-in area.

Overall, this is a nice property with rooms, adequate to support families and villas that can be available for larger groups as well.

The event spaces Are adequate for 200 to 300 people breakout rooms available...

We embarked on an extraordinary family vacation at Radisson Blu Temple Bay, and it was nothing short of magical! Our journey was characterized by an array of enchanting experiences, from the unparalleled service to the exquisite culinary creations.

The resort's staff showcased unparalleled commitment to ensuring our stay would be memorable. Their exceptional service was infused with genuine warmth and a remarkable attentiveness that consistently made us feel like cherished VIP guests. They made every moment of our vacation truly extraordinary.

Now, let's talk about the food. It was nothing short of a culinary masterpiece! Each meal was a captivating expedition through a diverse world of flavors, and we found ourselves absolutely captivated by the delectable dishes prepared by the incredibly talented chefs. Our days often began with breakfast that felt more like a gastronomic symphony. The variety and quality of the cuisine exceeded our loftiest expectations, leaving us with a lasting and delightful culinary impression.

Our experience at Radisson Blu Temple Bay was unequivocally exceptional. The pièce de résistance was the remarkable South Asia’s Largest infinity pool. This sprawling aquatic marvel, maintained with impeccable cleanliness, stood as a testament to the resort's dedication to providing guests with an unparalleled experience.

Moreover, the resort's attention to detail, right down to the cleanliness and maintenance, was commendable, creating a sense of comfort and well-being throughout our stay.

In addition, the scenic beauty of the surrounding area, including the mesmerizing views of the Bay of Bengal, added a whole new dimension to our vacation. The coastal location provided a picturesque backdrop for our unforgettable family moments.

Radisson Blu Temple Bay exceeded our expectations in every possible way, making it the perfect destination for a luxurious and memorable family holiday. We cannot recommend it enough for those seeking a truly enchanting and...