Welcomhotel By ITC Hotels - Cathedral Road — Hotel in Zone 9 Teynampet

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"The Roseate on National Highway 8: Where luxury meets tranquility."

"Exceptional doesn't even begin to describe our experience at Welcomhotel By ITC Hotels. From the moment we stepped through the doors, we were enveloped in a world of luxury and refinement. The staff's unwavering dedication to guest satisfaction was evident in every interaction, making us feel like cherished VIPs throughout our stay.

The rooms were not just comfortable; they were an oasis of tranquility, beautifully designed to cater to our every need. Dining at the hotel's restaurants was a gastronomic journey we won't soon forget, with each dish a masterpiece of flavor and presentation.

What truly sets this hotel apart is its commitment to guest satisfaction. Every request was met with a smile, every detail was attended to, and every moment was a testament to the art of hospitality.

The central location was the icing on the cake, allowing us to explore the city's treasures with ease. Our stay at Welcomhotel By ITC Hotels was a memory we'll cherish, and we eagerly look forward to our next visit to this unparalleled...

My recent stay at Welcomhotel By ITC Hotels on Cathedral Road was a delightful experience. The hotel's location is perfect, offering easy access to key parts of the city. The ambiance of the hotel is both elegant and welcoming, blending modern amenities with a touch of traditional charm.

The rooms were spacious, immaculately clean, and well-appointed with all necessary amenities. The bed was extremely comfortable, ensuring a good night's sleep after a day of exploring the city. I was particularly impressed by the attention to detail in the room's decor and the beautiful views from the window.

The service was exceptional, with the staff being incredibly polite, attentive, and eager to assist with any requests. From the front desk to the housekeeping, every interaction was pleasant and professional.

Dining at the hotel's restaurant was another highlight of my stay. The menu offered a wide variety of delicious dishes, catering to different tastes. The breakfast buffet was extensive, with both local and international options, all freshly prepared and beautifully presented.

The hotel's facilities, including the fitness center and the pool, were well-maintained and easily accessible. The pool area was a great spot to relax and unwind.

Overall, Welcomhotel By ITC Hotels on Cathedral Road exceeded my expectations. Whether for business or leisure, it provides a perfect blend of comfort, luxury, and convenience. I highly recommend this hotel to anyone...

Stayed here for 2 days. Room cleanliness and staff services were good. The hallway stinks and room smelled a little weird (not bad though).

There’s no clear coordination between the staffs. When we checked-in, the staff said we had complimentary breakfast and had asked us to visit their restaurant in the morning. However, the person at the buffet said it’s chargeable for our booking but said it was okay and asked us not to worry about it. But I had my doubts whether it’s chargeable or not so the same day I enquired at the reception, the receptionist said it’s not going to be charged. But at the checkout the same lady who checked us in said there was a new charge on our bill from the restaurant. I clarified her the whole situation, after a deep thought she asked us if we could pay 50% of the charge. I feel that the lady didn’t want us to leave without paying for the food which we wouldn’t have had in the first place

Since I had the food I thought it’s fair to pay. Overall, it’s not about the charge but the expectations on their transparency and coordination between their staffs on their communication on client matters. It was very disappointing on my expectations in service.

Request to the management : please provide proper training to your employees on dealing with client matters and their communication. Also improve the hiring process to get a well qualified person to deal at the front desk. Post stay feedback email...