Park Hotel — Hotel in Desenzano del Garda

The hotel is located in the perfect spot just steps away from all of the "action" including stores and restaurants. Positives: Location. The staff. The breakfast. The price. The staff especially Simone and Max were great, but everyone made the effort to ensure it was a pleasant stay. Negatives: No air conditioning. They said the city doesn't allow them to turn it on until end of May so it was terribly warm and uncomfortable in the room. We had ants in the bathroom two days in a row. The lake front balcony view is blocked by trees so while it's better than a garden view, you need to be able to use your imagination to see past the trees. But that's not something the hotel can do anything about so of course I can't fault them for that, just want to warn potential guests. Housekeeping forgot to add toilet paper, tissue, and soap so we had to keep calling down. They left our clearly labelled laundry bag that we left by the door for them so we had to get them to pick it up that night and rush it for two days later as we would be checking out. It was promised for 8:30am and at 9:40am we called saying we were still waiting so they ran to get it and didn't charge us. As mentioned, the staff were very accommodating and wanted to make it a good experience. Would I recommend? Well, I won't be returning there and would certainly opt for a different experience but on the other hand overall people seemed to be reasonably happy with their stay. It's the little things that make a big difference to me when staying in a hotel and this one just did not live up to...

Very well located within Desenzano - across the street from the water, most shopping and restaurants were steps away, access to the main highway was very easy if you are driving. They offer parking and valet service that never failed. Front desk is very polite and attentive and will assist you with local reservations as well as reservations and trip planning to Sirmione. Breakfast each morning was well stocked and maintained regardless of what hour you came down and there was never an issue finding somewhere to sit, even with a large group (6 people). The bar is well stocked and expertly staffed. I did not enjoy the restaurant however the Greek/Mediterranean menu looked appetizing and a welcome departure from classic Italian mainstays. Rooms and bathrooms are spacious, well maintained, and comfortable. The balcony was a big plus! Only draw back was I could not get the A/C to work but we were there in an in between season and it was not critical. I'm sure the staff would have assisted should we have pursued the issue. Overall the value for location, amenities, comfort, and hospitality was excellent. I would recommend this location and will look for opportunities to stay...

Enjoyed a 7 night stay here. The service from the staff has been fantastic. The breakfast service is a real highlight, we got there early in the mornings so there was plenty of seating to chose from, a good breakfast selection with the chef being to make things like poached/scrambled eggs and more. The seating outside for meals is especially nice. The hotel even was able to provide a bag with breakfast items as we had an early train to catch and there was a large variety of items given with a vegetarian option too. The minor down side I would say were the rooms, whilst the shower is amazing and the bed firm, only option on TV for an English speaking channel is BBC news, possibly to invest in smart tv's. The room also had a physical key with a large keyring, we took the keyring off to male it easier taking the key around, possible card activated doors mainly for ease of use and fear of forgetting the key in the room as the door locks behind you. I suspect however that other hotels may have a similar setup. Overall a great hotel, great pool area, great breakfast and overall service so would...