Politeama Luxury Suites — Hotel in Palermo

Nadia and Luigi were lifesavers on my solo trip. It was my first time in Italy and my Italian is not very good yet, but Nadia was very encouraging, understanding, and friendly, and was usually available by WhatsApp message, so we managed the language barrier just fine. The rooms were comfortable and clean, and the location was perfect to see Palermo on foot or enjoy a number of restaurants and shops nearby. And I especially loved the showers' good water pressure, color-changing LED lights, and temperature after a long day of walking!

I actually stayed at Politeama Luxury Suites twice in the same trip, and the second stay was where Nadia and Luigi went above and beyond: I ended up in a bad situation elsewhere in Sicily and had to return to Palermo on extremely short notice. They found me another room right away as I was en route there, waited late into the evening for me to arrive, and even gave me a discount. Overall I felt cared for as a person and not just as a customer. Nadia and Luigi were the perfect first faces to meet and Sicily should be proud to have them as representatives. I will likely be returning to Sicily in 2023 and I have no doubt I'll be reaching out to Nadia and Luigi again!

Nadia e Luigi mi hanno salvato. Era la mia prima volta in Italia e non parlo bene l'italiano. Nadia è stata molto incoraggiante e amichevole ed era disponibile su WhatsApp, quindi ci siamo capiti bene. Le stanze erano confortevoli e pulite, e la posizione era perfetta per vedere Palermo a piedi e godersi molti ristoranti e negozi. Mi è piaciuta particolarmente la buona pressione e la temperatura dell'acqua delle docce (con le luci a LED che cambiano colore!) dopo una lunga giornata di passeggiate.

Sono andato al Politeama Luxury Suites due volte nello stesso viaggio, e durante il secondo soggiorno, Nadia e Luigi sono stati fantastici: sono finita in una brutta situazione nel sud della Sicilia e sono dovuta tornare a Palermo in breve tempo. Mi hanno trovato subito un'altra stanza mentre ero in viaggio, hanno aspettato il mio arrivo di notte e mi hanno fatto uno sconto. Mi sono sentito curato come persona e non solo come cliente. La Sicilia dovrebbe essere onorata di avere Nadia e Luigi come rappresentanti. Probabilmente tornerò in Sicilia nel 2023 e sicuramente chiamerò di nuovo...

The location was perfect, close to every important sightseeing point. The room was very comfortable, big and clean. I highly appreciated the fridge and the Nespresso coffee machine. It made our stay more homey. I was impressed by the shower and it was so good that the water didn't flooded the whole bathroom, bravo! ||Our host Luigi was super kind and very helpful. He offered us restaurants, programs and locations to see in Palermo. If we had a request he completed it immediately. Fascinating hospitality, thank you once again! We are more than satisfied and highly recommend to book...

As a New Yorker, we are used to a certain standard and Politeama Luxury Suites delivered within budget. The room is tastefully appointed with a much appreciated Nespresso machine and massaging/LED showerhead. The beds are comfortable and the linens are very cozy. The place was super clean, centrally located and Luigi the owner was very helpful! This hotel is perfectly located next to several bus lines (easy to figure out with Google Maps) and it is a safe and secure location. Clean and comfortable sums this place up! My mother and I stayed here for three nights and loved...