We stayed for one week in September to hike the local area. The hotel is in an excellent location and has a commanding outlook over Ortisei with views across the valley to Seceda from the restaurant and outdoor pool. Its a short, but steep walk up from Ortisei to the hotel (or wait for the local bus!). We found the staff very helpful, particularly the hotel owner (Georg) and receptionist who provided detailed advice for transportation and places to visit during our stay. Hand sanitizing stations were placed at many locations around the hotel which we appreciated. Staff wore masks as required.||||We enjoyed both breakfast and dinner. A large buffet of hot and cold items were available for breakfast. Eggs (with ham/back/speck) were cooked to order. My wife's gluten-free diet was provided for during both meals. For the evening meal, our sever explained each course and whether or not it could be prepared in a gluten-free manner. We often returned from our hikes in the early afternoon and got to enjoy the outdoor pool (which was not busy at that time). Our only wish is that the Superior Room that we rented had a nicer view with more up-to-date bathroom fittings. It did not detract from the enjoyable stay, but the room was at the rear of the hotel close to the vents from the kitchen. We awoke to the smell of fresh cooked croissants in the morning so it had its positive attributes! We would visit again particularly in the winter to see how the new ski-out trail from Alpi Suisi down to Ortisei connects near the hotel. ...
Read moreWe chose the Rainell as our base for five nights hiking in the Val Gardena area. It is located on the hill just outside of and overlooking the town of Ortesei with really nice views. We stayed in an Alpin suite and chose half board (breakfast and dinner included). |The Rainell is a family owned and operated hotel. The owners are very involved in the day to day operations and were so lovely and helpful (like all the staff here), giving us some excellent tips for our day hikes. |Our room was large, well equipped and we had a really nice view over Ortesei from our balcony. |The food was excellent at the hotel. Breakfast was hearty with plenty of options to choose from and dinner was four courses plus a salad buffet.. No one goes hungry at the Rainell after a day of hiking!! The restaurant and bar staff were always there to help with recommendations. |One thing to note, is that you are allocated a table in the dining room for the duration of your stay-you eat at that same table for all your meals. |A big bonus for us is that the hotel has a washer and dryer for guest use which was really convenient. It is coin operated and wasn't...
Read moreWe had an amazing stay as a family of five—my husband, our three kids, and I. Our family room was perfect, with the kids upstairs and us downstairs, giving everyone their own space. The room itself was excellent—spacious, comfortable, and well-appointed.
The service was exceptional, and the staff were always happy to accommodate any request, making our stay even more enjoyable. The shuttle service was fantastic—available anytime we called, making transportation effortless.
The location is ideal; we could easily walk down to town, adding to the convenience. The food was excellent, with great quality and variety.
The wellness facilities were outstanding. They have a wonderful heated pool where you can swim from indoors to outdoors and enjoy the breathtaking view. The sauna and steam room were fantastic, and we loved relaxing in the spa with our favorite beverages.
The locker room setup was incredibly convenient for skiing, making it hassle-free to store and access our gear. Overall, we had a fantastic experience and highly recommend this place. We will definitely return for many more...
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