I really like this hotel. I've stayed in many hotels in Tokyo over the years, from basic to 5-star, and Tokyu Stay Shinjuku (TSS) is a winner. I had, I think, the smallest type of room ("casual single" or similar), but it was very comfortable, quiet, and spotless. I did have to do a bit of careful fengshui to unpack, arrange everything for use, and still have room to move around - but it was easily done. ||My room was on the 12th floor (1201), with a decent view of nearby buildings and some sky. As is usually the case in mid-priced Japanese hotels, the room wasn't luxurious, but it was very well designed and user-friendly. I appreciated the comfortable bed - which I think was a slightly-larger-than-standard twin bed - and didn't mind that it was right against the wall with the window. The split A/C unit worked just fine, and was actually even pretty cold (which I Iike) when I just left it on the temperature setting and not using the auto or power mode (which are only marked in Japanese, and the provided translation of the A/C remote isn't that accurate). The bathroom was excellent: full-featured Toto Washlet toilet, with fully adjustable seat and water temperature, pressure, and movement. The shower was walk-in, pretty spacious, and had good pressure and held the selected water temperature steady. All toiletries were either present or available next to the elevators in the lobby. There were just or two small drawers and modest hangar space, but enough to sort out for my 5 days in Tokyo. The small fridge was handy and kept drinks and snacks cold: no microwave (but I rarely want or would use one in a hotel room), and my room didn't have the combo washer-dryer that many other rooms in the TSS have. Again, no big deal, as I usually don't need to do laundry on shorter trips. All in all, the room was very good - ll the more so given that it was probably the smallest available type.||I didn't partake of the breakfast (an additional $9 or so if not included in one's bood rate) at the adjacent 371 Bar and Restaurant, but I did visit it a couple of times for drinks and a late late dinner - and it was good for those things. I like that 371 offers several Champagnes by the glass and bottle, including the Champagne of the day for about $10 a glass - a bargain. ||Lobby and housekeeping staff were all friendly and polite; I mostly used my so-so Japanese and noticed (as other TA reviews have noted) that staff members' English-speaking skills were generally good.||Perhaps what I liked most - along with the excellent room quality and quietness - about TSS is its ideal location: minutes from the main JR Shinjuku station and adjacent to a Metro entrance with access to three different lines. I loved that it was right next to all the LGBTQ nightlife and restaurants in 2-Chome but quiter than that lively quarter.||In short, thanks to its unbeatable combination of affordability, excellent comfort, an ideal location, TSS is now my preferred choice for...
Read moreI really like this hotel. I've stayed in many hotels in Tokyo over the years, from basic to 5-star, and Tokyu Stay Shinjuku (TSS) is a winner. I had, I think, the smallest type of room ("casual single" or similar), but it was very comfortable, quiet, and spotless. I did have to do a bit of careful fengshui to unpack, arrange everything for use, and still have room to move around - but it was easily done. ||My room was on the 12th floor (1201), with a decent view of nearby buildings and some sky. As is usually the case in mid-priced Japanese hotels, the room wasn't luxurious, but it was very well designed and user-friendly. I appreciated the comfortable bed - which I think was a slightly-larger-than-standard twin bed - and didn't mind that it was right against the wall with the window. The split A/C unit worked just fine, and was actually even pretty cold (which I Iike) when I just left it on the temperature setting and not using the auto or power mode (which are only marked in Japanese, and the provided translation of the A/C remote isn't that accurate). The bathroom was excellent: full-featured Toto Washlet toilet, with fully adjustable seat and water temperature, pressure, and movement. The shower was walk-in, pretty spacious, and had good pressure and held the selected water temperature steady. All toiletries were either present or available next to the elevators in the lobby. There were just or two small drawers and modest hangar space, but enough to sort out for my 5 days in Tokyo. The small fridge was handy and kept drinks and snacks cold: no microwave (but I rarely want or would use one in a hotel room), and my room didn't have the combo washer-dryer that many other rooms in the TSS have. Again, no big deal, as I usually don't need to do laundry on shorter trips. All in all, the room was very good - ll the more so given that it was probably the smallest available type.||I didn't partake of the breakfast (an additional $9 or so if not included in one's bood rate) at the adjacent 371 Bar and Restaurant, but I did visit it a couple of times for drinks and a late late dinner - and it was good for those things. I like that 371 offers several Champagnes by the glass and bottle, including the Champagne of the day for about $10 a glass - a bargain. ||Lobby and housekeeping staff were all friendly and polite; I mostly used my so-so Japanese and noticed (as other TA reviews have noted) that staff members' English-speaking skills were generally good.||Perhaps what I liked most - along with the excellent room quality and quietness - about TSS is its ideal location: minutes from the main JR Shinjuku station and adjacent to a Metro entrance with access to three different lines. I loved that it was right next to all the LGBTQ nightlife and restaurants in 2-Chome but quiter than that lively quarter.||In short, thanks to its unbeatable combination of affordability, excellent comfort, an ideal location, TSS is now my preferred choice for...
Read moreWe arrived at the hotel around 19h30 and were met at reception by two very friendly and helpful ladies who checked us in and gave us our room key whilst explaining the workings of the hotel such as the breakfast venue etc which is not in the hotel itself but in an adjacent building 10 metres away from the front entrance to the hotel. This hotel is also 30 metres from a 7/11 – Family Mart convenience store should you wish to purchase your food and eat it in the hotel plus there are beverage vending machines in the lobby along with a free ice machine should you so require.||Our room was large by Japanese hotel standards and comprised of an ante-room / open closet / luggage room which also contained a washing machine with a built-in tumble dryer which proved indispensable for the entire duration of our 8 day stay. The correct liquid detergent for the machine was also provided in the room free of charge and there was a manual explain the operation of this machine as all the writing on the machine itself is in Japanese and the same holds true for the TV and air-conditioning remote control.||This ante-room was then connected to our large bedroom which contained a very comfortable queen size bed, two chairs and a desk / table and two side tables next to the headboard. A large flat screen TV was mounted on the wall above this desk / table.||Next to the door to the bedroom was the door to the bathroom. Again the bathroom was large by Japanese hotel standards and comprised of a shower over a large deep bath, a basin and the normal Japanese electronic toilet with the controls mounted on the wall in front of you.||The location of this hotel is excellent, that being about 50 metres from the main Shinjuku train station, Exit No C3. The surrounding area is alive at night if that is what you are after with many small restaurants and pubs just within a 300 metre radius if you do not want to venture further out at night.||The buffet breakfast was an excellent selection of western fair as well as traditional Japanese food along with bottomless glasses of fruit juices of many flavours and, of course, tea and coffee as well as water.|We thoroughly enjoyed our stay at the Tokyu Stay Shinjuku and would not hesitate to book a room there again should we ever again find ourselves in Tokyo, which is truly a...
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