IDC Otsuka Shinjuku Showroom — Hotel in Tokyo

I don't often give 1 star (maybe 1 out of 100) but this was the worst customer experience I've ever had in a Japanese retail space. We spent maybe 2 hours in the 6 floors and we were never once approached or given assistance in a positive manner. We were once scolded because our toddler son was touching a lamp (no damage was done) and once because we were using a foot rest with shoes (again in a scolding manner). They never once tried to guide us through a very expensive purchase. Whether this was because I am non-Japanese, or because we have a toddler, or because they are generally bad at customer service... It's all completely unacceptable. I would recommend Kagura in jiyugaoka and omotesando as a better alternative specifically for dining tables and chairs. Wonderful service, better prices, similar to...

Lots of really nice furniture. Depending on what you're looking for, you can find good quality for an ok price. There's also lots of luxury and high end furniture. They frequently have limited edition items to go with big movie releases. Things like throw pillows, kitchenware, art, etc.

Definitely a fun place to browse and walk around if you enjoy furniture and...

An impressive store located steps from Shinjuku Station.

I like IDC because they are pretty middle-of-the-road when it comes to furniture quality and price. They do have some higher end furniture, but, overall, this is a good place to go when you’ve graduated from Ikea, but don’t need/want to take out a second mortgage to...