D'Rami Hotel — Hotel in Almaty

This felt like home for 3 nights Without the gals at front desk who could translate and arrange various transport requests it would have been miserable. Their English was excellent and a fun cherry group. The room was adorable with chandelier and velvet curtains w small bay window that opened. Although I faced busy street after 11 pm it was quiet. |Large walk in rain shower and hand held w soap container but no shampoo. Slippers and bathrobe supplied. Mini fridge. Tv but no English. Bed super comfortable. Air con worked well. |Next door to large supermarket and reception had micro that you can use. Don’t be worried about entrance which is at back of building very safe and well monitored area. Close to all sights by walking. Although no elevator the stairs are wide and very few to 3 rd floor reception. |Am going back for another stay enroute to...

The location and the price were nice. The lady working the front desk always greeted me and seemed helpful. It was also nice to have the 24hr staff. While I'm not sure what sort of outcome I would expect, the situation at check-in really sucked. I've been traveling for awhile and have a large suitcase. The young guy at the front desk offered to help carry it up the stairs. I insisted on doing it myself but he insisted on helping even more. I warned him it's extremely heavy and "weighs more than him". He lifted it by the too handle only (not combining it with the side handle for ease) and said how light it was for him. We were almost to the top and my handle gave out. The suitcase was broken, a suitcase I bought less than 2 weeks prior. He apologized but then it was never brought up again. I realize it was an...

This hotel is in an apartment located on the 3rd floor. They don't have any elevators, so that's something to consider specially if you have big luggages like we did. They don't have any other staff to help us carry our things apart from a lady who's at the reception.

We also arranged for airport pickup but their driver cancelled last minute.

We had to get a taxi from the airport who was charging us 27,000 tenge. Good thing, hotel informed us ahead of time that the going rate is only 3000 tenge, so we weren't ripped off.

What we liked: ✅️ Guest lounge that opens to a balcony ✅️ Complimentary welcome drink: your choice between coffee or tea ✅️ Comfortable beds and pillows ✅️ 10% discount to Bonbon Cafe ✅️ Quiet neighborhood, there's a playground at the park nearby if...