Relax Bear Homestay @ Palas Horizon Residence — Hotel in Pahang

Saddest experience of my whole life. I never write bad reviews, but they deserve it. Encouraged by the good reviews we booked 5 nights in advance. On arrival, we found an apartment complex that reminded us of a prison. Cold, no noise isolation, no one to welcome us. Holiday? Felt like a prison sentence!

The rooms were 14 degrees Celsius and no heater. Yes really, 14 degrees. The water in the shower was cold so we could not shower. We have a 2 year old daughter, we stayed just one night, we immediately all got sick because it was so cold. Even we slept below 3 blankets and with sweatshirt and jeans we freezed.

There is no GRAB and no restaurants around. At the morning we booked the Taxi and left this place of hell immediately. We felt so relieved after leaving.

NEVER AGAIN....

I would still give 5star even though there lacking in few things. No compliment 3in1 coffee or tea. The towel size is too small to be used by adult so better bring your own towel. The water heater in the bathroom is on and off. The toilet smells. The house is big compare...

Such a lovely homestay...very clean,not smelly bathroom..also have a additional matress,blanket,pillow,towel... Near to foodstall and everything..easy to checkin...love all of that..host very helpful and friendly...will repeat...