Hotel Vistana Micassa — Hotel in Perak

0/10. Avoid this location at all cost. Booked a room at the fourth floor. Elevator is covered in mold, camera system is broken and it is very slow. Floor carpeting at the 4th floor is so poorly maintained, it feels like walking on concrete. The bedroom was a complete disaster. Full of bed bugs + toilet ceiling was broken and you could literally see the plumbing works. TV was a tiny computer monitor moonlighting as a hotel room entertainment system.

I could go on but it gets mean. Save yourself the trouble, hassle and headache and find a place that actually cares about customer service.

That room cost me RM190 for ONE NIGHT. I'll let you be the judge of if it's worth THAT MUCH of your hard...

Many things need to improvise,most important is service

-As the front desk replied,did you still remember when i asked about no tv on my 1st day check in?I still remember how you replied,"You booked the cheapest room so that what we provide" Due to tired i avoid nonsense arguement and i just ask to proceed housekeeping. Nothing to fight with as you may see on top i just mention Things to improvise,If you ready to serve Cust better then people will glad to stay and enjoyed.This not from only my View But also my friend that stay there and other Cust also,I say to make your hotel look much better.Take complement for goods,take care...

It was a nice hotel. Located around the town. Near the Taiping Mall. Friday - Sunday night have Uptown. Toilet is totally clean and comfortable. The room is have an aircon, Electric Jug for hot water, shampoo, towel. If you need anything like extra pillow, towel and etc, need extra charge for it. WiFi is nice but since I got the room that located at the end of the hall, the connection sometimes is disconnected from the phone. The main issue here is television. Not all chaneel is works plus during that time they got Astro problem. That's all...