Hotel Casa Blanca Intl. — Hotel in Mexico City

We did not choose to stay in this hotel, but ended up here for nine nights on the corporate dime. I'll get straight to the pros and cons (cons first, since they are so abundant).||CONS:|If you aren’t fluent in Spanish, you probably don’t want to book here. Not a word of English is spoken by any of the staff we interacted with, including the front desk and restaurant staff. We did our best communicating in broken Spanish.||There is no heat or AC in the room. A space heater was provided that did not work. The first night we were very cold. We requested extra blankets the second day, which helped. Our last day in the room, the temperature dropped so much that our hands were actually cold. ||The deadbolt on our door didn't work. Any staff member can walk in at any time. Nor was there a “Do Not Disturb” sign to hang on the door. On day seven of our stay, the housekeeper knocked twice. We weren’t going to answer because we didn’t want service and were astounded when she just let herself in. She was about to enter the bathroom, where I was showering. My daughter had to intervene with “No! Madre!”||Housekeeping entered again without invitation while we out eating lunch at a local restaurant during the last day of our stay.||There are a total of two electrical outlets in the entire guest room, and one in the bathroom. One of the two main room outlets went dead during our 8th day. If two guests in a room bring two laptops, two phones, camera battery chargers, etc. good luck trying to keep them all charged.||There is a constant sewer smell in the bathroom. We utilized our used wet towels to cover both drains to minimize odor. If you turn on the exhaust fan when showering, the smell intensifies. If you don’t turn on the fan, the room literally drips with condensation.||Trying to get extra towels is like pulling teeth. A room with two double beds is furnished with only two bath towels and one hand towel. No washcloths. Some towels are very thin, and some are frayed. The bed coverings were stained.||Continental breakfast is included in the price, but it’s mostly meats, cheese, heavy carbs, sugar. If you want something simple and healthy instead, like a cup of fruit and a plain croissant, you must pay for it, even though it costs the hotel less than one of their standard breakfasts.||There is no coffee maker, microwave, or mini-refrigerator in the room. Having stayed at more than 200 hotels worldwide, this is a first. No coffee/tea service in the lobby either. We couldn’t heat water for tea and couldn’t bring in perishable, health-conscious groceries.||The room is not insulated and you hear every hall noise, guests coming and going, the TV in the room next door, the housekeeping staff working early mornings, key cards buzzing as people enter their rooms, and you listen in on private moments in other guest rooms. We had to employ loud white noise every night to sleep and, even then, were often jolted awake by the noise.||The only room amenities are a small flat screen TV, full-length mirror, and hair dryer. That's it. There isn’t even a hook on the bathroom door to hang your robe when showering.||The internet service blips out randomly for indefinite periods. When it's working, the wi-fi speed is adequate.| |The front desk staff had a very nonchalant attitude about the language barrier problems. They were not accommodating.||PROS:|The neighborhood is nice if you want to walk to local bakeries, restaurants, shops, etc. The hotel is less than a mile from Delta Park Mall. ||The room had lots of closet space, good quality hangers, shelves, and storage space if you want to unpack for an extended stay.||Better than average lighting, with seven different switches controlling various ceiling and bedside lights.||Large desk space for two people, with two ottomans instead of a desk chair.||Very firm beds, if you like firm.||Hot water for showering is plentiful, though the temperature fluctuates significantly up and down while you're showering.||The room was clean overall.||Blackout blinds if you want to sleep late. They also help keep the room warmer.||Santa Maria water, our preferred brand in Mexico, is provided (two bottles daily).||One lovely older gentleman working nights in the restaurant was kind enough to bring us a plastic pitcher of hot water one night so we could have tea in the room....

We arrived at 4 am after a flight delay to this horrible hotel and asked them for a room to sleep, they offered us a room in the first floor charging us the full fee. Just 5 hours later!! Workers were slamming and drilling the walls. The hotel staff didnt warned u that they were doing works in the hotel and were starting early. It was impossible to sleep and when I complained to staff asking for a refund or a discount as I barely could sleep and wanted to leave the hotel inmediately, but they said rudely that couldn’t do anything about it. An absolute scam! rooms on the other hand tacky and dirty, bad smells and basically the worst place I have ever been to.Please avoid if you dont want to live...

So here's my personal opinion, besides the fact of being raised & born in this wonderful city....where I no longer live since two decades but visit often when I can. If you are visiting the city from wherever you are coming from, really not a airbnb and do not want to spend gezillion pesos for lodging, appreciate LOCATION, good service and good food at affordable prices, this is your choice. In Mexico City, some hotels where built and managed back in the 70's and 80´s by the Spanish expats who had a long tradition for hospitility..this is one of their exemple: after many years, being consistent in their service,...