Blenheim Palms Motelblenheimb,ny — Hotel in South Island

We were intending to travel to Blenheim for the Omaka Airshow, but due to extreme weather conditions, had to cancel. ||The Omaka Airshow has since also cancelled their Event.||I phoned the Motel and also sent emails requesting a partial refund or a credit. ||This is the last response I received. ||They volunteered the Pilot info to me then turn around and say, ‘it is none of my Business’!! ||Also them calling me ‘entitled’||I don’t believe their response has done any favours for their future business.||Pam,||My husband replied to you previously before I had chance to respond but I would also like to add….||In regards to the rooms occupied by the pilots - they were intelligent enough to have travel insurance in place, so we will still be reimbursed for their stay (not that is any of your business) and as I previously mentioned via email and in our terms and conditions on out website this is exactly the reason why we recommend our guests take out their own personal travel insurance to cover themselves in the event that something like this happens.||You do not seem to be taking in board the fact that this is our livelihood and our families ability to survive. Many small hospitality businesses such as ours have been on the brink of losing everything post covid and quite frankly, I am sick of entitled people such as yourself thinking they can continue to take advantage of our good nature and not stick to the terms and conditions they have agreed to when booking because it no longer suits their situation, and they have not been smart enough to ensure their own plans have been protected. I do not see how the cancellation of a major event such as this should affect me and my families livelihood. You decided not take the necessary precautions to protect yourself (as we have with our cancellation policy) should something like this happen, this is NOT OUR FAULT. Bottom line is that I will not let my business and my family be punished because you failed to protect yourself. ||We will not be entering into any further communication with you regarding this and, we are well within our rights to charge you in full. I hope that this serves a lesson to you as to the importance of travel insurance. And hope that you think not just of yourself but also of the small businesses that you decisions may effect in future.||It also wouldn’t hurt for you to spend a bit of time working on your bedside manner - you certainly hasn’t done you any...

Stayed for a few weeks, in a spa suite for one and in the cheapest I could get, the studio, for the rest. Both came with the same amenities (kitchenette with mini fridge, microwave, stovetop, soap and moisturizer provided in bathrooms, a tv etc.) save for the spa pool, which was clean, heated, and relaxing. The studio room's stovetop did not work, but it came with an electric frying pan, which worked well as a substitute. Wifi works well. When I left the motel for a couple days due to a lack of vacancy, I accidentally left behind a stuffed duck under the bed. When I came back they had saved the duck to give back to me, and I was put in the same room again.

Staff is incredibly nice and welcoming. Service is great. For what you pay this place is the best in the area.

Edit: Since this review was written, I've stayed in a lot more places around Blenheim and can say this place is the best in the area, period. The Palms is the only place I tend...

We had such a wonderful experience staying at the Blenheim Palms Motel — from the moment we arrived, we were made to feel so welcome. The staff were warm, friendly, and genuinely helpful, going out of their way to make sure everything was perfect for our stay.|Our room was spotlessly clean, beautifully presented, and incredibly comfortable — the attention to detail really stood out. The bed was super comfy, the amenities were excellent, and we loved the little touches that made it feel extra special.|The location couldn’t be better — right in the heart of Blenheim, close to great cafes, restaurants, and shops, but still lovely and peaceful. Parking was easy and convenient too.|Overall, it was a five-star experience from start to finish. We wouldn’t hesitate to stay here again and highly recommend Blenheim Palms Motel to anyone visiting...