Explore Tekapo Accommodation - Matariki Star — Hotel in South Island

My Cell Phone was dead but as the pin code was a memorable date we got the key, tried the end unit first as the curtains were open so clearly not occupied.|The key fitted. Bingo, so in we went. 10 mins later another group arrived. So our key worked in 2 units.... (Dreadful Security)The owners were called and a couple arrived to try and pacify us all. The owners took it upon themselves, after we left, to line their pockets with a 50NZD cleaning charge as we entered the wrong room. They knew that no cleaning took place as all of us were there discussing and showing concern about security!!! Taking money by DECEPTION. It is wrong - period.|Endured 3 days sorting this out and getting the $50 back. No Sorry, many messages not answered, Nothing. Just out fault, even though the Key fitted!!! Oh and the add on the front page clearly says - Whole House, all the privacy of home!!! Just scandalous rubbish.|Suggest anyone thinking of staying here looks elsewhere first. If you do choose to stay, be careful as these Owners do not care at all.|Life will undoubtedly teach them lesson at some point. Will they learn from...

What an amazing place! This is a new property located about half a mile up from the village of Tekapo with lovely views over the mountains. We stayed in the one bedroom apartment and were bowled over by how well equipped it was, how new and clean everything was and how the owner had clearly labelled where things were. The bathroom (shower only) was terrific and clean and big. The living area had a kitchen with a hob, microwave (no oven), fridge, coffee table, settee, desk for working, dining table, large screen TV, excellent free Wi-Fi and good heating. There were also lots of storage areas. The bedroom had a good double bed in it. Free car parking outside. Altogether a lovely place - and good value, although quite pricy at £315...

I would have given the place a 5 star but unfortunately we didn’t get what we paid for. I booked the chalet way back in Nov for a Feb stay. Expedia conformed 3 room chalet so i assumed that’s what i was getting. When i clicked on the link of the confirmed email 2 weeks before our visit i was informed that i have a 1 bedroom chalet. I was Not refunded any money and I couldn’t go anywhere else because everything in the area was fully booked.

This has left a bad taste in my mouth and will not be recommending this place to anyone.

PLEASE BE AWARE AND CHECK FULL DETAILS OF YOUR BOOKING AS SOON AS YOU MAKE YOUR BOOKING.

If you decide to book make sure to come with special plugs for NZ as they don’t have any usp charging ports in...