Gold rain — Hotel in Arequipa

Bedbugs! A family of bedbugs crawled across my pillow with in an hour of arriving. I brought the pillow out and showed the front desk. She called the owner who then told me that they wouldnt give me refund but an upgrade. I said, no I don't feel comfortable here and haven't spent the night. She said back packer stay at her place all the time and bring bed bugs with them. Lluvia gave us $10 (33%) out of the 2 nights we had booked, after I told her she can do whatever she wants but that Airbnb will be contacting her.

We went to our new place, unzipped our bags to find bedbugs had entered into them. We then stripped off our clothes, and spent $20 sending our entire wardrobe and bags to the cleaners. Not worth the hassle, do not stay here.

If Lluvia ( the owner) had been more respectful ( customer service) and willing to refund the full amount then I wouldn't have had to warn others. I don't think she cares because we...

Room decent and clean and the owners/managers were ok - even if limited English. |||| Being at the back of the building, my room didn't get too much noise - though as its window looked onto the reception, I had to keep the curtain closed at all times to avoid being a goldfish in a bowl! You get these quirks in overseas places! The reception phone rang at 3-4am every morning without fail waking me up.||||Breakfast included but it was very random. Day 1 and Day 5 I got an egg. Every other day I got varying amounts of cheese with my bread. On other days, some other people got an egg but not me - very confused and my Spanish wasn't up to asking why.||||It is served in a pleasant outdoor terrace that gets the sun and has views of the volcanoes. Wifi very good||||All in, I'd recommend here. 50s decent price for my single room with bathroom. I just wish breakfast had been more consistent rather...

Had booked two nights but ended up staying for three since I arrived a day early.The location is very good, about 10min walk to the pedestrian street of Mercardares and the main Plaza and close to Calle Punte Grau.||||The rooms are warm and the beds comfy. Hot water is generally available in the early evenings. Was told that they use solar durig the day which switches to electric after sun down which is not always the case in my experience.||||Request for a room away from the main street as it could get noisy from traffic.This is a secure area with the Tourist Police office just across the street.||||The two young receptionists speak English and are helpful with directions. They even arranged a taxi to bring me to the airport.||||Breakfast is very basic and limited.All in all a comfortable stay and excellent...