Hotel Mabey Cusco — Hotel in Wanchaq

Hotel is located about a 20 minute walk through some unpleasant streets from the main centre, but not in a great location, as it’s on a main road and surrounded by small hut style car repair shops. So throughout the night, you will get trucks and as it sits close to a junction, cars and motor bikes that constantly sound there horn. There are also a number of dogs, that I assume guard the shops, so they bark throughout the night. Our room was located on the 5th floor at the front, so we had the worst of it. |The rooms were large and there were 2 double beds, but the shower could only accommodate 1 and a half showers, so whoever goes second, gets a running hot and cold shower. Opening the window can be a little unpleasant, as it’s smells and it’s dusty from the road. |The breakfast room on the 6th floor, has a small toaster machine and there’s some fresh fruit available. There was no cold milk, so the cereal on offer was avoided. Apart from that, there was little else. |As we were travelling early to Machu Picchu, we did request a 4am alarm call from reception, but sadly this wasn’t forthcoming. Fortunately we had set alarms ourselves as a back up. When we ventured downstairs to exit, the front door was locked and we couldn’t get out ! After some frantic shouting, we managed to get someone’s attention and they showed us a side exit. | Not a great stay and I would recommend travellers find accommodation closer...

I would avoid staying at this hotel if you have any other option. I was allocated here by my tour operator (Exotica/Condor Travel), but it was easily the worst stay of my trip.

Everything felt outdated and gloomy — from the décor and lighting to the bathroom and furniture. I didn’t even feel comfortable sitting on the chair. The shower curtain smelled terrible, the shower head was clogged so water sprayed everywhere, and the drain was blocked.

Noise from neighboring rooms was very noticeable, and my window couldn’t be opened. The view from my room (504) was unpleasant, and the room itself was quite cold. The only place to plug in the heater was in the bathroom, which wasn’t practical.

The location is far from the city center, and there’s nothing nearby, making it quite inconvenient.

I didn’t get to try the breakfast in the restaurant due to my early schedule. The packed breakfast they provided was very poor.

On the positive side, the laundry service was quick and the staff were polite. The hairdryer and hot water worked fine, but the bathroom smelled bad enough that I didn’t want to spend time there.

Overall, a disappointing experience — this hotel seriously needs renovation and better...

We are 2 Canadian female friends who stayed 4 nights - booked through Exoticca. Our 1st day we were dropped off at hotel by Exoticca Rep late afternoon and we checked in. The hotel is located in an "industrial" area. ie: area where cars are fixed, windshields replaced etc.... The hotel offers a very poor breakfast (our opinion! )... toast and strawberry jam was what we had. There was dry cereal, "kinda" scrambled eggs, pieces of sausage/hotdogs (?), ham/cheese slices and thick coffee. |The Hotel has no restaurant. Reception suggested a very nice restaurant 5 blocks away that we walked to, La Quinta. This restaurant area was very nice and a few more blocks was the square and other restaurants. Also the Textile factory and market was close to restaurant. ||Overview of hotel: As 2 females, we never felt unsafe but felt a solo female might. There were no restaurants close by...10 to 15 minute walk. Breakfast was unsatisfactory. Room 5/10. Heaters in room. Hot water. The hotel room was "comfortable" and made up daily. Elevator. Staff helpful. Very old hotel but most areas were maintained. Reception area dark and...