KANTU PERU TOURS — Local services in Distrito de Cusco

Just completed a 14-day curated private family tour with KPT. Arrangements were mostly flawless, guides good to excellent, and vehicles average to good. Initial communication and itinerary discussions with Maryte were excellent! She was very patient and responsive; crafted an itinerary that suited our needs and was very helpful in making sure we prepared well for the trip. As the trip neared, we were handed off to Daniel in Customer Service, who despite language difficulties, did well overall to accommodate and address our day to day questions and needs - we did have some anxious moments at times as responses were not always timely (even though the channels we were communicating through were offered by KPT as our emergency go-to channels/numbers). Calls to the Customer Service/emergency numbers often went unanswered (curiously, had a hotel concierge call on our behalf and the call was answered right away). On the back end in Lima, as we prepared to return home, our flight was abruptly canceled and we were at risk of being stranded without a hotel. Our outreach to KPT for assistance in booking an alternate accommodation was rather disappointingly handled - we were informed that we were pretty much on our own and that the company couldn’t do much! A bit of a let down during a stressful time. Thus had to make arrangements to stay on our own in a foreign country - although KPT did arrange transfers for additional payment. On the flip side, when one of our party missed his international flight in to Lima, thereby threatening the rest of our tour, KPT quickly flexed, rearranged transfers to pick up at Cusco airport the next day and rush him to Aguas Calientes, just in time for him to join on our Machu Picchu (MP) visit! Great service in a pinch by KPT!

We visited in mid-Dec, an excellent off-season time to visit. Less crowds,, excellent weather, all attractions open. Our tour took us to Lima, Paracas (superb boat tour to the islands to witness Dolphins, Sea Lions and birdlife) , Ica (great sand dunes and buggy riding and increasing at local wineries). We then moved on to Sacred Valley and Machu Picchu for a few days - gorgeous time in the Andes mountains visiting historic towns, local families, a salt mine, and the world-famous MP Inca site itself! Followed this up with a couple of days in Cusco and surroundings. Finally three nights in Puno with out-of-this-world visits to the Floating Islands and other islands in lake Titicaca. Wrapped up the tour back in Lima. What a treat - a series of bucket list visits in that amazing country. Lovely people, superb food, and exquisite sights! Our guides made our visits even more enjoyable : Edwin and driver Alfredo in Lima were like family by the time we parted; then Jenkins and driver Raul were with us throughout Sacred Valley, MP, and Cusco - again, patient, knowledgeable, friendly - Raul was superb - extremely helpful and a great driver; finally Prof. Guido in Puno - a seasoned knowledgeable professional! Learned a lot from all of them - they represented their country very well.

Accommodations at all places were excellent except in Puno (5-star properties all : Villa Barrancos and Westin in Lima; Tambo del Inka (Marriott) in Urubamba/Sacred Valley, Inkaterra la Casona in Cusco (an exquisite Spanish Conquistador’s mansion, where Pamela and team at the front, Benigno/Jose and team in the restaurant area, housekeeping staff - all who took great care of us)). The Puno stay at GHL Lago Titicaca was a huge blot on an otherwise perfect set of arrangements. The hotel masquerades as a 5-star property, while one a good day it is at best three-star (dated and tired, stained carpeting, old rooms, stained bed linen…the staff however were excellent and were eager to please). Overall, despite a few communications snafus, KPT did well - would go back to them again for Peru tour arrangements. Thank you Maryte, Daniel, KPT for a...

Great company to tour sacred valley with. We booked last minute and they still made the effort to ensure things went smoothly for us at pick up the next day. The included buffet lunch was divine and the two ruins they stop at were great fun to explore. The guide was bilingual, English and Spanish, he did speak more in Spanish but that was most likely to cater to the crowd. The stop at the silver shop was crowded and the wares overpriced but the market in the village is a great alternative to wander through. The last stop was the women’s weaving collective, we were given a fantastic demonstration on how the women harvest, spin and dye the alpaca wool, definitely worth seeing. Their products were gorgeous, albeit expensive but it’s genuine alpaca so expected. It would have been nice to have a little more time in the town of olllyamtambo. Although I’m sure you could do everything a lot cheaper on your own, this was overall a great tour. The cost was S/200 + S/70 for the ticket to the historic sites for the day (or S/130 for more sites and the ticket is valid...

Amazing service by the Kantu Peru tours! The people are very nice and always helping. Not to mention they are very punctual as well. They were always available in our service even before we had even reached the place/destination. Tours are carried out by knowledgeable guides and are very humble as well. I would like to specially call out - Rouss, Wilfredo, Christian, Gilberto for their amazing help during the tours. The planning of the tour was excellent and the locations for stay and lunch stops were great as well. They took special care of our vegetarian diet needs into consideration as well. Guides were knowledgeable and always accommodating to our requests. Overall definitely recommend them if you are looking for comfortable tours...