Hotel 3K Barcelona — Hotel in Lisbon

We stayed at two hotels and visited 3 during our trip to Lisbon. The Ramada (highly recommend) and the Holiday Inn (which is next to Hotel 3k and is both beautiful and has excellent service at the front desk and the bar.

Here is a list of things that went wrong/ that we didn’t like at Hotel 3k: we interacted with about 12 staff during our two day stay, with the exception of one younger man, every reception staff we met was rude, did not say hi when we walked in and never smiled once. there’s no coffee machine in the room they charge for the water bottles they give you (except the first night) the hotel is in a flight path and the walls don’t block the noise of the planes the lobby is drab and a little depressing, there is a sad and eerie energy, think the Shining the bar closes at 11:30pm… if you’re sharing the room, and one of you leaves with the room card, all the lights turn off. There is no power in the room if you don’t leave your key card in the designated slot by the door (rectified by having to ask for a second card) when the floor above flushes their toilet, it sounds like you’re getting splashed with gallons of water. It’s loud and disruptive at night (rectify if you close the bathroom door. ) there is only one power outlet between two beds no separate night stand. Made for tricky charging of electronics. the breakfast buffet is 2EUR more expensive than neighbouring similar hotels and lacks their variety finally, it’s worth mentioning again that the customer service really was shocking here. In contrast to the excellent service in cafes, hotels, restaurants, grocery stores, here, where we ended our trip, left a bad taste in our mouths.

Don’t go. Try...

Okay so I don't like to normally leave negative reviews but I couldn't bear to let this one go by. My wife and I recently spent two nights at this hotel. The hotel and staff are for the most part wonderful. The problem we had was with the rooms climate control or lack of it. When we arrived and were assigned our room only to find the room very warm. While trying to make adjustments to the temperature in the room it seemed it only got warmer. Called the front desk and ask them how to correct this problem and the desk clerk explained to me that there was no cool air that night because it had been cool outside. Okay so what are your guests supposed to do when it's 30° inside the room and you can't make any changes? Essentially was told to deal with it. Well for the first night we dealt with it with the window wide open so as to ensure the street noise blasting all night. So the following morning I politely asked if there was anything that was going to change and they said yes there was going to be air conditioning that evening. Early in the evening it seemed like cooler air was coming through the vent in the room however by around 23:00 it started to get warm again. Nice staff, nice hotel sleeping conditions in the...

This hotel is ok but it doesn't live up to its advertising. There is no 'mini bar' just a small fridge, no kettle or tea and coffee in the room. There is also no sound proofing, that is a flat out lie. I double checked this at check in and was told I would only hear the occasional plane. You can hear the rooms above and next to you. I heard consistent water from the pipes and was awoken to it on Sunday morning at 6am. I'm awaiting a room transfer today on my last evening hoping to get a better sleep. The TV quality is terrible also. There is also no gym and was told they have been renovating when I asked, so that is false advertising. The reception also said he had told his manager or boss but they didn't seem to care. I'm not sure who gave them 4 stars. The location is ok, metro is close and the reception area is nice. Room is clean although decor outdated and the wifi doesn't always work either. The shower water is not hot, it is luke warm and water leas onto the bathroom floor. The price doesn't reflect the quality im afraid, I wish I had of...