Hotel Nazareth — Hotel in Lisbon

It’s a 2 star hotel but deserves -1 star on google, would never stay here again, and paying over €100 a night for the privilege is a joke. Where to start, - Don’t stay here if you have kids, it’s dangerous, sockets hanging off walls & fridge backing into one of the single beds with wires out, making noise all night, walls paper thin, can hear the lift all night, exposed wires in the bathroom, bathroom walls filthy, had a shower and can see the dirt, rubbed my finger down it and it was black, mould on ceiling and in shower & shower curtain filthy, (can they seriously not fit a glass shower screen?) have to carry pram up front building lobby stairs, ok that’s fine, then lift only goes to the 4th floor & staff look pissed when you asked them to come out of the office to put the key in for the 5th, one day the lift was broken and had to carry everything up & down, (hard with a baby and pram) no offer from staff to help, on last day my girlfriend who speaks Portuguese heard the old woman (maybe boss) telling staff not to put the key to activate the 5th floor, that’s just ignorant, place was cleaned very basically, but the single bed I slept in the sheets weren’t changed for 5 days, whole place is depressing needs major refurbishment, my girlfriend found a few bedbugs, stains on towels & bed linen, they left a toilet roll for us one day that had clearly fallen in to water (maybe toilet) and was dried, an absolute disgrace, plates & cups that they leave were cracked & chipped. There’s more but I think...

After a busy day at the beach, I had placed my headphones into the carrier bag we had used for snacks and placed them on the spare bed in the room. A couple of days later whilst we were packing I noticed my headphones were no where to be found. We realised that after our room had been cleared, the day after the beach, some of our snacks from the beach bag had been taken out and placed on the table - the bag, some other snacks and my headphones were missing. After asking reception if they knew anything about it a very distressed maid appeared in our room raising her voice at me in Portuguese which I couldn't understand, she then very aggressively directed me back to reception where her and the receptionist had a small shouting match. After then talking to the hotel owner, the maid admitted that she 'threw out my very expensive headphones as they were in a bag (which unopened snacks had been taken out of may I add) which meant they were rubbish' the owner then gave me a check to compensate (however he took me into his office to barter down the price of the headphones which made me feel very uncomfortable) apart from this fiasco, the rooms were clean and excellent. The breakfast was filling and the location...

The good:||- Close to El Corte Ingles (department store), a supermarket and the metro (Parque)||- There is someone at the reception desk 24/7||- The a/c works very well. You could turn the room into the North Pole if you'd want to||- Our room had a fridge (not a minibar), perfect cooling your own drinks.||||The "ehh":||- Breakfast is okay for the price. You get served individual bread baskets which include a pastel de nata, a croissant (brioche-like and quite dry), a white bun, and some cream crackers.||||The bad:||- The toilet in our bathroom was not attached to the floor (its bolts were missing). The water tank was also barely hanging onto the wall. So when one of us went to use it, they fell off the toilet after the bowl tipped to one side. The toilet tank then came off the wall and there was water everywhere. This issue unfortunately took two days to "fix" while we were only there for three. With fixing we mean that the toilet tank was reattached to the wall and caulk applied around the bottom of the toilet bowl: the bolts are still missing as far as we know. During those two days, we had to use the toilet in the hallway, which was very inconvenient, especially during nightly...