My recent stay at Hilton Doha was overwhelmingly positive, earning an 8/10 for its exceptional service, stunning rooms, and top-tier amenities. While not everything was flawless, the hotel’s strengths far outweighed its minor shortcomings.
The Highlights: Rooms: Spacious, elegantly designed, and incredibly comfortable. The modern aesthetics and plush bedding made the room a true sanctuary. However, the furniture felt slightly dated (the hotel opened in 2010), and while renovations are underway floor by floor, a full refresh would elevate the experience further. Pool: A standout feature! The rooftop pool offered breathtaking city views, a tranquil atmosphere, and impeccable service. Perfect for relaxing or enjoying a sunset cocktail. Restaurants: The dining options were diverse and delicious, with standout cuisine at the all-day-dining venue. The seafood tower at the grill restaurant was a particular highlight. Executive Lounge: An absolute gem. The panoramic views, premium food offerings, and attentive staff made it a highlight of my stay. Special shoutout to Hussain Abo Ali and his team, who went above and beyond to ensure every guest felt valued. Their warmth and professionalism were unmatched.
Areas for Improvement: Breakfast: While the quality of the food was good, the variety felt limited compared to other luxury hotels. Expanding the hot breakfast options and fresh juices would elevate the morning experience. Furniture Updates: As mentioned, the hotel’s age shows in some fixtures and fittings. That said, the ongoing renovations signal progress, though I wouldn’t expect a full 10/10 transformation until later this year.
Service Excellence: The staff deserves immense credit. From the front office assistant manager (whose name I wish I’d noted) to the housekeeping and concierge teams, everyone exuded hospitality at its finest. Their genuine smiles and proactive approach turned my stay into something special.
Final Thoughts: Hilton Doha is a fantastic choice for travelers seeking comfort, style, and world-class service. While there’s room for refinement—particularly in breakfast options and furniture updates—the hotel’s dedication to improvement, paired with its stellar staff, makes it easy to recommend. I’ll gladly return to see the completed renovations and would happily give it another shot at that 10/10 score!
Rating: 8/10 A big thank you to the entire team for an...
Read moreAppreciation Message.||I would like to express my sincere appreciation to the entire hotel team for their outstanding support during our recent 5-day conference.||As a regular client of the Hilton, one of the main reasons we continue to choose this hotel is because of the consistent professionalism, hospitality, and dedication shown by its staff. Once again, you have exceeded our expectations.||A special thank you to the Banquet Staffs – Hicham, Sajeev, Muthu, Siwar and Fathima – for being so attentive and responsive throughout the event. Your support was instrumental in ensuring everything ran smoothly.||Daniel - for immediate action anytime needed for technical issues.||I’m also grateful to Mr. Youssef, Mr. Bilal and Yousra, whose proactive leadership and continuous oversight ensured that every detail was managed efficiently and that service standards remained high from start to finish.||To Rukmal from the kitchen and his team – thank you for your friendly and approachable attitude, which made coordination easy and enjoyable.||At Restaurant Mawasem, the food was once again exceptional – always fresh, well-prepared, and thoroughly enjoyed by all our delegates. A special mention to Aldrin, who continues to impress with his consistency in delivering top-quality service. His friendly, dependable nature has made him feel more like a trusted friend than just a staff member. It's always a pleasure to see him, knowing we’re in good hands.||Your all professional assistance and every effort made my job easy and smooth, and made all delegates always happy. You have always been part of every successful conference. Credits to the management for having these such amazing staffs as an asset.||Thank you once again to the entire Hilton team for your dedication and warm hospitality. Your exceptional service is a key reason the Hotel continues to be patronized by us time and again.||Warm regards,|Informa...
Read moreI’ve stayed at many Hilton properties around the world, but the staff at this location were hands-down the friendliest and most genuinely caring people I’ve ever encountered. From the security guards at the entrance, front desk, concierge, and housekeeping, to the team at the pool, pool bar, spa, and restaurants — every single person we interacted with was committed to making sure our stay was perfect.
My husband and I were looking for a quiet, relaxing holiday with access to a private beach, and this property delivered exactly that! (Side note: if you're looking for a larger private beach, you may want to consider another property.) Our room was spacious and absolutely spotless. The housekeeping team — Akbar, Pabitra, and Murodion — are true cleaning wizards. The room was so clean, we joked that we could have eaten off the floor (though we didn’t, of course!). A special thank you to Akbar for making sure our laundry was returned on time before checkout — you're a hero for following up when we were worried we wouldn’t get it back in time!
We also had standout service during our meals:
Mitchelle at Trader Vic’s was an absolute sweetheart — so kind, attentive, and professional. She remembered our drink orders five days apart and made personalized recommendations based on what we had before. No notes — just pure attentiveness and a memory that amazed us. Someone please give her a raise — seriously!
Lelita at Mawasem made every breakfast something to look forward to. I’m not a morning person, but Lelita’s warmth and care made the start of each day genuinely enjoyable. Thank you for being so sweet and thoughtful!
We loved our stay so much that we’re already talking about coming back next year. If you’re looking for incredible service, a relaxing atmosphere, and a staff that truly goes above and beyond, this is the...
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