Tropicana 360 — Restaurant in Doha

What happened to us was not just frustrating—it was humiliating, sexist, and completely unacceptable. We were a group of four friends looking for a fun night out. One of us, wearing black trousers, leather boots, and a black tank top (in 40°C heat and 80% humidity, mind you), was DENIED ENTRY by a rude, power-tripping security guard named Daniel. His attitude was aggressive, unprofessional, and completely tone-deaf to the fact that we were a group. I tried explaining calmly that we were together, and splitting us up over something this petty was ridiculous. But he was more interested in playing the “bouncer tough guy” than in actually helping. Now here’s the disgusting part: Right next to us, three women wearing sleeveless tops, shoulders fully exposed, were allowed in with zero issue. So let me get this straight: tank tops are suddenly a problem ONLY when a man wears them? This is sexism, plain and simple. Rules that are not applied equally across genders are not rules—they’re bias in action. What makes this even worse is that I live in Doha, and I’ve visited Tropicana before. The usual door staff—two ladies—have always been polite and respectful. But this time, with Daniel, it felt like we were stepping into some macho, backward club that has no place in 2025. My friend, deeply embarrassed and upset, went back to his hotel to change into a t-shirt just so we could save the night. He returned around 2 AM, only to be told that the elevators “stop going up” after 2, even though the rooftop is advertised as open until 3 AM EVERYWHERE, including on Google. Another layer of bad service. Another guest treated like trash. The rest of us who did go up to the rooftop had the same mediocre experience as usual: understaffed bar, diluted drinks, wrong orders and slow service. But never before was the experience so frustrating and deeply embarrassing. Two of my friends were visiting Doha for the very first time, and this left an awful impression. I felt ashamed for bringing them to a place that pretends to be cosmopolitan and tourist-friendly, but clearly isn’t. Tropicana 360: If you want to be taken seriously as an international venue, ditch the sexist dress code double standards, train your arrogant security staff, and fix your operations. Until then, you’re just another unprofessional, discriminatory spot that’s clearly not ready to treat international guests with dignity...

View and service always the best. The server Nawraj was great his whole time. However I went there to celebrate to my friends birthday, didn't ask any complimentary cakes or drinks, when the check came ee we just informed our waiter we have discount for industry night (hotelier night) for which we planned this night. We called the hotel 40045555 in between 8pm-9pm & again 10pm-11pm in which they said there is 50%, however for our discomfort the Supervisor/manager who came to our table again with the bill said there is no such discount, for which we said could you check with the hotel number in which called earlier who said there is discount, he said he'll be back but he never came back instead a lady manager Aletta/Atlita came to our table in 5 mins and said she already spoke with respective department who spoke with us on call, but no of their satff mentioned that there is any discount for hoteliers on that night (Tuesday).I asked the lady manager to speak with duty manager in regards to this mater, she mentioned i need to go down to lobby as the DM is at the hotel lobby. Before I went to lobby I went to washroom to freshen up, and at that time when I went to washroom unaware my friend celebrating his birthday. She spoke to my friend who was having his birthday celebrated, she said she will ban their ID so that we won't get any entry to Tropicana 360 ever. This is very bad for the brand itself.

When we met with the DM Tayoum & spoke with the mater regarding this, she still intercepting and saying we cant give discount, BTW I didn't want any discount I just wanted wrong information being spreaded to your patrons.

The way she spoke to us is way inappropriate, she said you being hotelier is not the way "I" have to behave. For the wrong information which hotel/staff is spreading she is saying this to me, unacceptable. DM was very understanding however the way Aletta/Atlita spoke was way to rude to speak their patrons.

Giving a Two star is for the service for our server Nawraj who gave us an exceptional service, who was great for which I should give a 5 star rating. Would be back for the experience he gives to his patrons rather than someone(Aletta/Atlita) who is willing to spoil...

Dear Tropicana 360 Team,

I’d like to share some feedback about a recent experience my friends and I had at your venue in the Dusit Hotel, which unfortunately left us feeling unwelcome and disappointed.

This was our second visit. During our first attempt to visit, we were not allowed entry due to wearing open shoes — a policy we were not aware of at the time. While we understand that venues may enforce a dress code, it would be helpful if such policies were communicated more clearly and handled with a bit more courtesy.

On our second visit, we were seated at an unlabeled table that was unstable and uncomfortable. When I brought this to the attention of the waitress, she said she would ask someone to come and fix it — but no one ever came. Later, I asked again if we could move to another table if one became available. The response was that all tables were only for three people. However, it was clear that many other guests were comfortably seated in groups of four at similar tables. This inconsistency made us feel as though we were not being treated equally.

The overall experience left us feeling disappointed and, frankly, disrespected. Whether intentional or not, the way we were treated gave us the impression of being singled out, and it raised concerns about fairness and professionalism.

We chose Tropicana 360 because of its atmosphere and reputation, and we expected the same level of service and hospitality as any other guest. I hope this feedback will be taken seriously and used to improve service quality and ensure all guests feel equally valued...