Spa and Wellness Centre at Four Seasons Hotel Doha — Hotel in Doha

I was recommend to come to the hair salon to see Bassam. We had a conversation days before my appointment and discussed how I wanted my hair to look. Regardless, he didn’t listen to me. To make it worse when I reached out to him to say I wasn’t happy he did not want to help to fix the problem. He was rude and unprofessional. Telling me that this is what he had told me would be the result. I was deeply upset. I paid 800qr to be a full brunette. I was originally blonde and wanted some brown from the roots. We both agreed on this. Anyway he refused to help me. So I called the salon and they said to come and in and see another stylist. I arrived, there was little confusion at first as I didn’t feel I should pay for this problem to be fixed. The manager and the stylist both agreed and steps were made to fix it. I was very nervous about the outcome as I didn’t want my hair bleached and ruined. The stylist, Hesham (sorry if I spell this wrong), was AMAZING!! I haven’t met a hairdresser who cared so much about the result of my hair. He assured me all the way through and went above and beyond to help me. And he did a fantastic job! I am so happy with the finished result. I am not here to bad mouth people, but stylists who don’t care about their job and their clients, no matter the experience they have should not be in this profession. I had a very bad first experience with Bassam, the worst I have ever had in a salon. Then it turned into the best experience with Hesham. He is great at his job. And I would advise anyone to use him if you are...

Will always remain my favorite spa in Doha ! Well done for keeping very high standards...

Ask for Bing, excellent service and best...