I never ever post. Unless the place has a terrible flaw. For the rooms... you get what you pay for. It is fine that the room and main check-in are in seperate buildings. You would have to walk in one place and into another to get questions answered.
I was shown to my bunk bed. It was there where I was told that I could pay a refundable deposit for a locker key. (Would have been great to be told when I checked in... instead of walking back and forth. But ok.)
I went to the male receptionist and asked for a locker key. He asked me which locker, and he informed me that he didn't know which one I wanted. (Red flag). Walked back and forth to check the locker numbers close to my bunk. I went back and informed him I wanted locker 4. Paid and got the key. Went out to eat and explore with the key.
Came back to chill at the main office. The male receptionist answered all of my questions professionally.
I go into the room and find that someone else's belongings are in locker 4. The locker key I put in a deposit for (I am confused.)
I went back to the receptionist, and he told me that I owned the locker and I could take the stuff out. (I am a guest, and I do not want to fight with other guests.) He says that we are all guests and implied that I had the right to take the stuff out (without their permission)... or that I could get another locker. I then asked what am I to do if the locker is full... he said to go back to him for another key. I tell him that I do not want to go back and forth figuring out which locker was empty and free. The hostel should know. He then got frustrated at me and told me that he was not going to go and work this issue out. I got my key deposit back, stormed out, and said I should not be dealing with the locker issue and that he should do his job.
This whole issue could have been avoided if they had a system in place where beds were assigned to lockers and people had to pay a deposit for the key. Not this back and forth stuff of two buildings. Then, to tell guests to move each other's things without their permission is just ridiculous. Do they want guests to fight with one another? That is one sure way to make staying here really uneasy.
I then sat down to eat in the room... and there is that sign. A hostel should reinforce their own rules. Especially if they are going to passively aggressively post the reviews and responses within the hostel rooms.
This all happened on July 26th, 2025
I decided to post this after my stay as I am weary of how the hostel manages things. In case they decide to touch and move my stuff without...
Read moreNot security lockers and nothing looking like a looker, no security at all and everybody could steal you. The website said free WiFi in all hostel: Not WiFi in my room at least, only in reception, which you had to go out from the room and cross the street to go to reception and connect into WiFi. Reception close from 23.00 till 8.00. I wanted to connect to WiFi the first day because I wanted to cancel one night from the two night I booked, but I arrived around 22.40 and after reception was already close, so I next day the receptionists didn't let me cancel the night, so I had to stay an extra night that I didn't want. * Bathroom inside room* so you could hear all the time the noise and light from people going to the bathroom, for shower, and for everything, and you could hear everything, not at all privacy for bathroom. Bunk beds make a lot of noise, you could hear noises from bed all time for everything. * Room was next and direct to the street, you could hear all the steps of people coming around, laughs, music from bar 20 meters from the room and everything. * The door of the room was a window with some paper put on it * so people from out don´t see people from inside, but if they want they can see from under the paper, anyway the paper from the window fall down and everybody from outside could see people inside our rooms. In the night you could see people legs passing trough our window and drunk people from outside knocking the door of our room. If somebody would´t close the door from the room well, anybody from outside can come inside to steal your bags *Cleaning showers and room only one time per day, shower and room of 10 beds, so if you take or use the bathroom at night you can understand is completely dirty. **Sheets for sleep itchy and scratchy, and mattress and pillow unconfortable. I guess I forget in my way many other things, but these are the main...
Read moreUnfortunately, I do not think the quality of my stay warrants the price that this hostel charges for a bed.
There are some great features of this hostel: the WiFi is good, the lockers are big and the location is great (but when it comes to Ljubljana, is there ever a place that far from city center?)
However, my experience was lacking for what I paid. The room we stayed in was cramped and only had one small window. It was not cozy at all. One of our beds did not have a functioning power outlet, which was very annoying. The hostel does not assign you a bed, and the employees accidentally cleared one of our beds once (even though it had stuff on it), which meant my companion had to switch to a different bed, which was annoying.
The bathroom was the worst offender. The door lock was almost broken and made an awful noise everytime it was used. The shower did not have a hook to put the shower head on, which meant the shower head just dangled in the air. During our three day stay, the bathroom was never cleaned.
The hostel has an early check-out time, 10 AM, I do not see, given the limited service, why this needs to be so early. The hostel also expects of you to bring them the linen you used down the street to their reception. Why is this a responsibility of the guests?
Also, there is no 24h reception.
If this hostel asked about two thirds of what it was currently asking, the ultimately okay experience I had would fit the price more. As of now, I have to rate...
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