H2O Hostel Ljubljana — Hotel in Upravna Enota Ljubljana

I would highly recommend you avoid this hovel if you plan on coming to Ljubljana. Starting with the only positive feature: the location. It is right in the centre. That’s as far as I can honestly go for positive comments.

On our first night, we were shown to our tiny, cramped, dilapidated room where 6 beds are shoved as close together as humanly possible. The walls and floor behind the beds are filthy and I doubt they have ever been cleaned.

After finally getting to sleep (the walls are paper thin and the blinds redundant) I woke up and found 3 bedbugs crawling over my sheets. Having no choice to wait until the reception opened, I couldn’t go back to sleep, ruining my first night. I told them as soon as soon as possible and they said we could move rooms or find somewhere else to stay. They did, to their credit, offer to wash our clothes. However, they put our clean clothes in the same bag they took our potentially contaminated clothes in, rather defeating the purpose.

They put us in a slightly nicer room (still not great) and the rest of the stay was fine. It should be said that there is no common room in this hostel and therefore the atmosphere and socialising is non-existent.

When coming to check out, we thought it more than reasonable to ask for the first night free, given it was the absolute lack of thorough cleaning on their part that caused our discomfort. The rude receptionist shrugged and said there was nothing that could be done, since we slept there the first night and only reported it in the morning (THE RECEPTION WASNT OPEN UNTIL THE MORNING!!!) and they ‘provided a solution’. In other words, move rooms or get out.

So if you fancy getting bitten to shreds and overcharged for a sub-par, dirty, graveyard of a hostel, this is the place for you. If you fancy having a nice time, avoid at all costs.

P.S. I went to leave a review on Hostelworld where we booked, but there wasn’t an option to leave one....

Not a great experience. While the staff was friendly and helpful, there is no air conditioning or even ventilation in the rooms. In summer it is unbearable. Cannot even open the windows because there are a lot of mosquitoes. You therefore have to chose being hot or being bitten.. both results in you not sleeping at all. Kitchen seemed to be located within the room. Seemed ok but the problem with lack of communal kitchen means people sit outside on tables located outside of the rooms. When I stayed there people were sitting and talking well after 1 am. I know hostels are not the epitome of luxury but my experience here unfortunately was not good. It's a shame as the location is good. Just add ventilation or even simple fans in...

Mainly giving it a 1 star on rooms because we were given a slow tiny fan to cool our private room. It was a 38 degree heatwave in a poorly insulated room. The fridge also didn't work, which we only found out after we placed some groceries in there and went swimming for the day. We were given a small amount of cash to make up for it, however it did not make up the total amount lost.

The staff were friendly and helpful, however the first staff member I approached about the fridge waved me off, saying that I must have filled it up too much, left the door open or left the dial on a high number. The staff the following day were more helpful and decided to go the extra mile and investigate the issue, leading to them...