Shinshin Hotel Jeju Airport — Hotel in Jeju

We booked for one night at Shinshin Hotel because we just needed a convenient place to stay near the airport. The rooms are decorated with the typical business-like decor and large with heaps of space to open two large luggages on the ground. Universal power outlets are hidden behind the pillows. Large bathroom with a massive shower. There is a lack of ventilation and natural sunlight through the windows.

A major con that we didn’t notice until we had to drive in and check in that day is the parking is not located on the premises. It is across the street but well signposted. Parking is free, you just have to notify the reception desk whenever you go out again to drive out of the carpark. But it was inconvenient when we had to wheel out our 25kg luggages from across the street with no...

Rooms: The room is dark even all the lights on room are turned on. The motion sensing light bear the entrance is sometimes to sensitive and sometimes not sensing anything.. The noise from the street are very audible. Service: It's the first time I stayed in a hotel which doesn't help clients to call local taxi.. especially when the local taxi drivers are so picky (it's not the hotel's fault though). And I was certain that left my jacket in room (my bad). When I sent email to ask if they are able to find it and deliver back to my home country, the only response was "not available" Location: Just 5min taxi ride to airport. The pick-up/ drop-off is small that can only fit...

Bad experience during our stay in Jeju. Bad staff attitude especially a young boy with curly hair wearing glasses in reception. The staff in the previous night committed to help order a Taxi for the next Morning trip to airport. However, the young boy in the next morning was not helpful at all and rejected and asked us to find ourselves at 5am. If I can rate 0 for Service, I would do so. Hotel location was ok, 5-10 minutes to Airport. But there is no shuttle bus per mentioned in the booking website to Airport. Room was dark and we found dirt in the towels. Definitely not recommend to anyone who wants...