The Steuart by Citrus — Hotel in Colombo

2004 Stay: Stayed in the Premium Rooms again for 5 days. The quality of the hotel had run down, not well maintained and poor communication. Poor housekeeping, would not provide status of requests, having to call numerous times. Still very nice hotel and great location. Staff were very attentive and offered to help. Breakfast is not what it used to be, no buffet, set menu. The toilet papers were largest I have ever seen, really wonderful addition and the bidet is excellent. Large rooms and bathrooms.

2023 Stay: A 3 Star Hotel with 5 Star Service.

I stayed in this hotel for 4 nights in the Premium Room

Liked · The hotel was generally in good condition and the room was wonderful. • There were two beds adjoined. One bed the mattress was very comfortable, the other was sagging. The pillows were wonderful and the right firmness and softness. The comforter was cozy and comfortable. • AC was powerful and worked very well throughout • Lighting was great and plugs were really plentiful and thoughtfully placed. • Shower/Bathroom was fantastic and generous. It was clean overall and the amenities were wonderful, i.e. Shampoo and Body wash though I used my own. • Breakfast was good and had nice choices both Sri Lankan and European. • The restaurant staff were very friendly and very helpful throughout. When help and service was needed they were instant. • The room had a refrigerator, a wonderful safe, iron, ironing board, a table, a wonderful new tv, side lamps, tea/coffee maker, and hangers in the 3 cupboards, 2 nice lounging chairs with a table • The reception staff were very polite, respectful, courteous, and helpful. They have a very thoughtful guest policy which was very much appreciated. • The Housekeeping staff were really wonderful and provided amenities when needed within minutes. They also cleaned surfaces that were missed during their cleanups. Though they provide just 1 towel. When requested for hand towel and extra bath towels, they were very generous • The internet WiFi worked very well • The TV channels were excellent • Great help with parking • Friendly and helpful doormen, bellhops and security guards

Disliked • Housekeeping needs to be more detailed in their cleaning. They miss mold and mildew in the showers and dirt in the corners of the sink. • Over the weekend Saturday and night the bands playing below my window was deafening. There are no laws against noise pollution and quiet hours. So they continued banging the drums and guitars into 1 a.m. Shocking that no one could stop the...

The only thing going for this hotel is the location. The rooms are dark and old, our ‘courtyard view’ was a tiny window in the top corner of our room which we couldn’t reach, nevermind see out of and didn’t let any light in. There were cockroaches in the room (we’ve stayed all over Sri Lanka and live in Asia - it’s not part of the experience). They gave us two towels (a family of four) and when we asked for more, they’d run out. We should have had two double beds but we had two singles pushed together. The bedside lamp was mouldy and the room stank of cigarettes - there was no mistake, it was horrible.

We booked an airport taxi through them upon check in, so they could see there were 4 passengers with luggage. The next morning a car came and we all had to pile in to the back as the front seat had to be used for luggage - not safe for our children and we couldn’t put our car seats in for them. The kind gentleman on duty at reception that morning was also surprised that only a car had been booked and not a van (we realise we should have been more specific in our request but also the price we paid the hotel was way over what a car should have cost so we made an assumption).

Overall, don’t stay. I gave the location 5 stars but at a weekend (we stayed on a Friday night), very loud live music comes from the old Dutch hospital which I’m sure is great if you’re out enjoying it. We had white noise on for our younger child, otherwise we’d have been able to song along. So the location is good if you’re going to go out out.

Some of the staff were helpful and very lovely - so thank you to those who tried to make it a positive experience. Whoever owns/runs this hotel must be purely getting by due to its location, if it was further out of town, it...

Steuart by Citrus: A Scottish Haven in the Heart of Colombo

Nestled in the historic Dutch Hospital complex in Colombo, Steuart by Citrus is a Scottish style pub that offers a delightful experience for both locals and tourists. If you're searching for a place to unwind with a drink and savor delicious food, this is the ultimate destination.

The pub's ambiance is simply captivating. With its cozy interior, reminiscent of a traditional Scottish pub, you'll feel transported to the picturesque highlands. For those who prefer the outdoors, Steuart by Citrus also boasts a charming outdoor area, perfect for enjoying a refreshing beverage in the pleasant Colombo weather.

One of the highlights of Steuart by Citrus is their live music, mostly featured on Fridays. It adds a vibrant and energetic atmosphere to the already buzzing pub. Whether you're a fan of upbeat tunes or soothing melodies, the live performances are sure to enhance your experience.

The pub offers the convenience of both air-conditioned indoor seating and strategically placed TVs, ensuring you never miss an important game or sporting event. It's a great spot to gather with friends and catch the latest match while relishing your favorite drink.

Another enticing feature of Steuart by Citrus is their happy hour. With discounted prices on selected beverages, you can indulge in a variety of drinks without putting a strain on your wallet.

In conclusion, Steuart by Citrus is a Scottish haven situated in the heart of Colombo, offering a remarkable experience for all pub enthusiasts. From the delightful ambiance to the mouthwatering food and drink options, this pub is a must-visit destination for locals and...