Diary Of Ximen Hotel - Zhonghua — Hotel in Taipei

使用輪椅的你、行動不便的你別來這家酒店。設施看起來齊全，但是浴室的地磚非常滑、扶手不能折起來、床太低，房間太吵了。We booked a wheelchair accessible room with Diary of Ximen 【西門日記酒店】for 8 Days and 7 nights. It was a NIGHTMARE staying in this hotel, we spent our second day morning searching for another hotel with wheelchair accessible room. This hotel is way below 3 stars hotel. It is not even a 2 stars hotel for us. We thought we found a hotel with a fully wheelchair accessible room because we checked with them before we booked. Upon arrival, We don't really feel good. Cut the story short, the tiles in bathroom is slippery, my husband almost fell down when transferring himself from the wheelchair for bath . The seat for bath was loosen. The grab bar beside the toilet unable to fold up, transferring from wheelchair to toilet seat will be too far and dangerous. The bed is too low, we request the staffs in the hotel to do something as we going to stay for 7 days more. The lady staff in 3rd floor reception was very rude. We went to 12th floor the check-in counter again and get advise. Of course, nothing has been done. We had to really cancelled the booking for the rest of the days in Taipei. A few debate, we managed to fight back for refund of 60%. Even it is a good location, but our advise for Disabled friend DO NOT stay in this hotel. Apart from the facilities, the disabled located at 3rd floor next to the lift, and you can hear the loud noise when the lifts is moving up / down. On going renovation, drilling and knocking sound starts from 8am in...

Location - it is located at the heart of Ximending which is the busiest area in Taipei, lots of street performers, food stalls and restaurants, shopping areas. The building is composed of different hotels, the reception is located at the 12th floor and our room is assigned on the 11th floor. It is 3-5 minutes walk to Ximen station of Blue Line Exit 6 which is one station away from Taipei Main Station. you can also walk from main station for about 10-12 minutes. There is a NET boutique clothing store in the same building||Room- it was spacious and very new. It has basic amenities and provide 2 bottles of water daily during room make up. It has good pressure of water( hot and cold working)|||Service - all front desk are very accomodating, our flight arrived early morning and we left our luggage and came back at 3pm checkin, same thing with checkout, we left our luggages as our flight was at 2am. They provide complimentary tea, coffee, juices, bread all day to all guests||Breakfast - our booking is not inclusive of breakfast but on our 2nd day, we opted to have one with them for 100NTD. Theyre serving salads, porridge, rice, egg, fries, tofu, noodles, steamed buns,bread and butter ( photos attached)||Wifi - is very good and fast! ||Laundry- you can also use their laundry facilities for free!||Value- with its location and room facilities, definitely its worth the price.||Note: most of their rooms doesnt have windows||I will recommend to friends who is...

The room was well below average, but I must commend the service and location.

I booked a 3-day, 2-night stay at Hotel 6 for a holiday with my wife. Unfortunately, disappointment and frustration are the only words that can describe my experience. Let me highlight a few unbearable issues we faced during just one night in this hotel.

First, the room was extremely small, humid, and had an unpleasant odor—like damp clothes that had been left in a cupboard for a year. It was so stuffy that my wife developed a headache.

Second, being assigned the first room on the floor was a nightmare. The other guests were incredibly inconsiderate, laughing and shouting as they walked to the lifts as early as 5 AM—one noisy group after another.

Third, the room was infested with flies, especially in the bathroom. And I mean a lot of flies. It was so unhygienic that we didn’t even feel comfortable using the towels, fearing skin irritation or worse.

Despite the non-refundable fee, we decided to check out after the first night and find another hotel. I consider myself an adaptable person, but I simply couldn’t tolerate staying here any longer. I wouldn’t recommend this hotel to anyone.

To the owner: Your service staff and location are your strongest assets—why not invest in improving room quality? I’m confident it would be well worth the investment.

Best...