Ocean Dream Beachside Hotel — Hotel in Unguja

It’s very doubtful I could possibly give a stronger recommendation to NEVER stay at this hotel at all. ||I merely hope by posting this review that nobody gets to make the same mistakes we did. ||We booked this hotel for our honeymoon and after a two week safari we were ready for some down time on the beach and some quality time in what looked on paper to be a pretty decent hotel. ||||Alarm bells started ringing when the taxi driver whom we got from the airport stated that most visitors who have booked here tend to be disappointed as it isn’t as close to the beach as the hotel would have anyone believe and many of them seek alternative Accomodation upon arrival. ||In fact the name “beachside” is a misrepresentation in itself. ||||We arrived to find our hotel located down a back street of some potholed road with a building site on one side and a public school on the other. ||Upon checking in absolutely no information was taken from us (not even our name) we were literally thrown a key and shown to our room. ||A few minutes later the clerk returned with a piece of paper for my wife to fill in and sign. ||This stated that valuables were left in rooms at owners risk and the hotel took absolutely no responsibility for loss or damage. ||Now, I’ve been in hotels that state this before BUT all of these hotels have actually provided me with either a safe or a secure unit to lock my valuables away in. This hell hole provided neither. ||||The bedroom itself was spacious with an abundance of space for clothing. A tv and DVD player was provided along with air conditioning. ||||The bathroom is where the nails were firmly driven into the coffin. ||Had I wanted to of touched the sink I wouldn’t expect my dog to have drank from it. ||The taps were covered in limescale and rust, as was the shower and bede. The toilet didn’t even have a seat on it for God’s sake. We’re paying over £100 per night for this. ||In my honest opinion it hadn’t been properly cleaned in about six months. We felt dirty and itchy just stood at the door looking at the sheer state of it. ||I mean this is our honeymoon after all. ||||Ok. So where is the restaurant and the beach then we ask the clerk - trying desperately to grasp a positive from this. ||||She says she’ll show us. ||Leaves the hotel unattended and we follow. A good four minute walk down the unlit pot holed road until we finally find sand. We then cross the beach - which we later found out on our holiday was impassable when the tide came in. ||||Online pictures are not 100% deceptive. The beach view is owned by the hotel. But images have been taken from the hotel restaurant a good six minute walk from the actual hotel. ||||The service at the restaurant was poor and the food was generally swimming in grease and luke warm at best.. unless you order the pizza. ||We also discovered it was one of the most expensive restaurants in the island with the worst menu - my wife ordered a steak which a good vetinerian could have brought back to life and the fries almost always came out last and cold ||||Honestly if I was to be served by a zombie with a broken leg and a hangover i would have received a better class of hospitality and attentiveness from the staff. ||||We did indeed eat there a few times during our stay but as we weren’t sleeping in the room we’d paid for we wanted to attempt to recoup some money by eating what we were entitled to. ||I myself wound up popping immodium pills like they were smarties towards the end, I was doubled up with stomach cramps and spent two nights waking up and being glued to the toilet with severe diarrhoea ||||My wife and I spoke it over on the first night and used the restaurants wifi to find alternative Accomodation. ||We found one close by and not to be bitten twice asked the most helpful gentleman at barracca beach bungalows to show us a room. ||We instantly agreed we were staying here for the duration. ||We traipsed back to the germ infested hell hole that is ocean dream, collected our stuff and buggered off out of there. We kept the key as we had paid for a full board non refundable room and there was no way we were returning the key until the end of our trip. Why should we allow them to double their profits at our convenience by re selling our room. ||||We didn’t let any of this phase us and thoroughly enjoyed the island from our new clean Accomodation. ||||We went back to ocean dream on the final evening and decided to check our room out to see if anyone had actually been in and cleaned it. ||Upon arriving at reception we were abruptly halted and asked if we were going to our room. ||Yes we were||She apologised and informed us that our room was now accommodated by another guest. ||Needless to say the red mist came down and the steam was coming from our ears. ||How dare they!!||We demanded to speak to the manager who reluctantly came down the beach from wherever she had been sat. ||Whilst my wife explained our grievance she over spoke her not once but twice with “CAN I JUST SPEAK PLEASE” my wife had no where near finished what she had to say so I rounded on her. ||We were still in possession of the room key||We had still paid for that room||She had seen us at the restaurant on the odd occasion and we had even signed for our check to our allocated room. ||Not once did anyone decide to inform us our room was no longer available to us. ||||“But your things we’re all gone from your room” is NOT a valid reason to sell on the room someone has paid in full for - yes we weren’t using it but it had still been paid for until the date we checked out and is therefore in my opinion not up for resale, renegotiation nor a little re shuffle ||||The argument continued and we were basically fobbed off for our demands of a refund as the room was “non refundable” in my opinion this must also mean its non resell-able also. ||||We found the next day that the manageress decided to report us to booking.com as a “no show”||Well. We have pictures from INSIDE the room and ate at the bloody restaurant. ||This whole experience with these childish amateurs has been nothing less than ridiculous. ||||To conclude. This experience could have tarnished our honeymoon should we have let it. ||I am writing this to warn others off this place and hopefully stop anyone having the wool pulled over their eyes. ||I will be taking all action I can possibly take against this pitiful excuse of a vacation resort and I fully intend to expose them as cons, cheats and liars with a much poorer hygiene rating than the kennels my own dog was staying in. ||||||PHOTOS ARE ATTACHED OF...

Приехав в этот отель в декабре, прожили в нем 15 дней. При въезде в деревню Nungwi, были крайне разочарованы, грязью, ужасными дорогами и не понятной обстановкой.|Заселившись в отель нас не ждали, но по счастливым обстоятельствам не рецепшене был сотрудник, которого по факту в дальнейшем никогда не было. Заселили нас на первом этаже в ужасном номере 6, где была комната с ковровым покрытием, не работающий кондиционер, не было телевизора и Внимание полностью отсутствовал Wi Fi, хотя не сайте Букинг была и сейчас до сих пор есть информация о его наличии, что является полным враньём и обманом. Обратившись к сотруднику отеля нам сообщили, что отель организует для нас, Бесплатную сим карту с местным номеров ( некий чип), организовали местный трансфер до местного наживало, нам выдали и зарегистрировали 2 сим карты с оператором Zantel, в итоге местный нажива лёгких денег с представителем отеля потребовали с нас 60 000 местных шиллингов, это около 26 долларов, с включённым интернет трафиком по 100 мб интернета. Конкретный грабеж и обман. Нас это очень сильно расстроило. Приехав обратно в отель и осмотрев номер ещё сильнее разочаровались. Старая мебель, нет телевизора, не работал кондиционер, на потолке есть вентилятор, старая ванная комната, плохое освещение в номере. В обед пошли знакомиться с местным рестораном, который принадлежит собственникам отеля, ресторан с гордым название Istanbul, так поняли, что держат турки, в целом это единственный плюс этого отеля. Ресторан с потрясающим панорамным видом, не плохим меню. Питание брали full board ( полный пансион, завтрак, обед и ужин). Сообщили, что в рамках нашего включённого питания, мы можем заказывать все что угодно стоимостью до 20 000 шиллингов, в принципе нас это устроило ( заранее мнооократно пытались связаться с отелем и это нам удалось, и нам сообщили, что в питание включены морепродукты и фреш соки), НО, потом было ещё интереснее, на следующий день нам отменили все наше питание со многими морепродуктами, и сказали, что правила поменялись. Мы подняли большой скандал, так эмоции уже били ключем, на следующий день, нам поменяли наш номер и предоставили номер де люкс на втором этаже, он полностью отличался от плохого номерного фонда первого этажа. Номер большой, большая кровать, матрас достаточно жёсткий, предоставили телевизор, который не показывал не одного канала, предоставили DVD приставку с одним диском на 15 фильмов, плюсы номера, был выход на общий балкон, нормальная ванная комната со старой техникой и мебелью в номере. Наш отдых мы каждый день, что либо доказывали и ругались, интернет нам позже подключали, после длительных разборок без проблем, за счёт отеля, пополняли деньгами номера телефонов, как и говорил ранее, это ресторан и постоянно меняющимися правилами на питание. Персонал ресторана, плохо понимает английский язык и часто бывало, что не было в наличии большинство блюд и соответственно продуктов. |В целом никому не рекомендую отдых на острове Занзибар, поверьте мне опытному путешественнику. Не понятная политика цен на отели и сервис, а они не совсем дешевые и хорошие. Местные жители, я так понимаю не хотят работать, но хотят хорошо жить, ничего для этого не предпринимать, главная цель жизни это девиз Hakuna Matata (no problem). Могу сказать следующие, в целом отель не рекомендую, как и сам остров для посещения. Но , если вы выберете его, ничего сверхъестественного не ждите! При выезде нам выставили дополнительный счёт на еду на 120 долларов это как оказалось были морепродукты Octopus ( осьминог), который почему то не вошёл в итоге в оплаченное нами питание, хотя ранее лично при разговоре с владельцем ресторана и отеля все решили и он нам обещал все данное питание включить в наше проживание.|Господа путешественники, полностью не рекомендую сам остров Занзибар для отдыха, полный развод на деньги, на острове полностью завышены цены на отели, рестораны, сувениры. Никакой приватности не ждите, постоянно все подходят местные и что либо продают, от туров, сигарет соков и заканчивая марихуаной, грязные пляжи, и это никакие на Мальдивы не ведитесь на разводы турфирм, которые говорят, что там красиво и здорово. На острове снимали машину и объездили абсолютно все пляжи, да не спорю, что самые лучшие из них находятся на Nungwi и Kendwa и это правда, но не более. Хочу отметить работу одной единственной сотрудницы отеля по имени Naema, трудовая лошадка, в которой собственники отеля хотят видеть и администратора, и официанта, и менеджера по решению проблем туристов, и дворника и т.д. Держись Naema, единственный адекватный человек в этом отеле. Так что думайте сами, ехать вам в этот отель, да и в...

We had booked 2 double rooms, but when we arrived there was nobody at the check in. We waited 30 min and the "manager" came saying he was working in his restaurant. He explained us that he did not look at the bookings website and he does not have a room ready for us. He showed us the only Double room available he had (dirty) saying he could clean it up and he could give us his own room (he was sleeping in the hotel with his cousin in a single room). We obviously did not want to stay there but we went to see the dirty room, which had a huge blood spot on the pillow area, and there was a cat inside. Obviously we explained that we would not stay there and we would look for another room, the manager said he understood and he would not claim any money. When I tried to cancel the booking through Expedia, they told me that the manager already cashed out the booking, and when I called him to get an explanation, he was lying to me saying we slept in the room and he was asking me to go to his restaurant to talk in person, which I did not obviously as I was in Africa and I don't know anyone there. ||Luckily the booking company could give me back my deposit but this situation was very uncomfortable.||||Any other place in Nungwi is better than this one (it does not look like in the pictures at all) as the place is so dirty and the rooms are old, there is no stuff for cleaning nor reception and the...