Stayed here on 24th & 25th Jan with a group of 23 persons. Rooms are good , small but cozy with clean toilets. Rooms had sofa, Led TV, Mini Bar & Intercom but no door bell. Buffet breakfast was average with very few choice for vegetarians. For buffet breakfast the restaurant space was small and very congested. Buffet breakfast timing from 6:30 am to 10:30 am, but from 09:45 am staff removed the name plates and did not replenish the finished items. Staff seems to be rushing to complete their assignment before the cut off time. Staff at reception counter during day time was courteous but just opposite at evening & night time. Located one km walking distance from Pratunam and 4 Kms by Tuk Tuk due to one way, so better to stay at Pratunam area if you are shopping crazy.
EXTREMELY RUDE STAFF: We had a very unpleasant experience on 25th January night at dinner at their restaurant. Indian food was pathetic in quality and taste with very limited items. Though we paid more 50 bhatt per person then other Indian restaurants for the buffet. One waiter Mr. Paul was there to take care of us. At 9 pm sharp we two guys at table finishing the meals , Mr. Paul came and reminded that by 9:15 pm restaurant will close and in response we agreed. Again after five minuted he came and start shouting “ move move” showing his watch and pointing his finger to move out of restaurant. He was extremely rude and shouting as if we were beggars. It was so annoying that we left our plates very same moment. In Thailand we never met with such a rude behavior. Its good to maintain punctuality but it does not means to force people to complete meals before time when the was restaurant almost empty and no other group was waiting for dinner. Same thing he could have delivered in a more polite way. Even made complain to the Manager on duty but her response was very cold. Next morning we were very much surprised to see same dinner items were served in the buffet breakfast with...
Read moreTitle: ⚠️Stolen my 600$ and Poor Response from Hotel manager and So called Owner.
Good part: One of the Front office boy was very nice during our stay. Thank you to him for his kind hospitality. However, For the first time in Life, I took my parents for vacation to celebrate my birthday. It was very special moment for me. But, this hotel ruined everything😭 I stayed in this hotel in Thailand and had a disappointing experience. During my visit, $600 was stolen from my room. I reported the incident to the hotel management, but they were initially unhelpful. It wasn't until I involved the police that they showed me the security camera footage, which revealed two cleaners entering my room without doing any actual cleaning.
When questioned by the police, the staff denied taking anything. I was deeply frustrated by this, as i clearly remember that i left my money in my room incase of any emergency needed.I believe that those who enjoy doing wrong things in life will eventually face their own consequences, and the housekeeper who stole my money from room, "Your life will never be good stealing others money & lying on the face".
Despite its affordability, I urge everyone to consider the safety issues at this hotel. My 10-day vacation was ruined in just 3 days because of this incident. If you choose this hotel, please think twice before you book this hotel. Worst hotel Ever. I wish i could Review a BIG 0000000 to...
Read moreI would have given it 3 stars, because the hotel is okayish. The rooms are a bit small and there's really nothing interesting when you look out the window. However, the staff were helpful - especially the ladies at the reception in the afternoons and evenings and the guy who guided us with our luggage. But there was this one guy in the morning when I checked out who was really rude. I had an early checkout before usual breakfast serving times of 6.30am, so I asked if it was possible to have early breakfast as it was already paid for in the package. The ladies had clearly explained to me on the previous day that if I didn't have time for breakfast, they could arrange to pack a lunch box to take away. But after I checked out and asked if breakfast would be ready in a while before I left, the rude guy said and I quote, "Hey mister, why are you asking me about the breakfast? Can't you see there's staff in the breakfast area? Go ask them." And then he started murmurring something in Thai which I didn't understand. For me, this one guy ruined my entire experience of Thailand. Even if he wasn't the right person to ask about breakfast, he could have said so in a polite way. I don't like to be yelled at when it's not even 6 in the morning. Given that he was one of the last person I talked to before leaving Thailand, that's the kind of memory I'm taking back with me - not really the...
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