I gave this place a 5 star overall because of the customer service from Linda and Bruno. We booked last minute the day of arrival at 11pm and he was able to accommodate us and upgrade to a Seaview room with 3 bedrooms at no extra charge. We had a situation with our last reservation and had to cancel that hotel last minute and luckily I found this condo for less than the other hotel. The place is a little dated but for 180 degrees view of the city and Patong beach, it's well worth the cost. We were barely in our rooms. The convenient location was also a plus. You can walk out of the condo and go in any direction for food and shopping.
There are fireworks and you can hear the bars into the early morning, but it wasn't a big issue for us since we had no kids. Linda helped us book an all day island hopping excursion for a discount and it was well worth it. Operated by Sawansu, the charter went to 3 islands. My family had a lot of fun. Thanks Bruno and Linda for rescuing us fr an overpriced resort that was trying to take...
Read moreI booked this place through bookings.com and paid close to $250 a night for a two bedroom one bath unit. The bathroom reeked of sewage and they didn't provide us even the bare necessities like a shower curtain or enough toilet paper.
Upon check-in, the television was broken and they came the next day to replace it. However that wasn't the only thing broken. The washing machine was leaking water badly and management did nothing but offer us more towels at a fee.
We paid close to $35 USD for power for 6 nights and we're pretty good about turning everything off before leaving the house. There was also a ton of noise from other residents but you can't exactly get help because management is terrible.
Do not stay here, look at the reviews, worse things have happened.
If we were to do it again, we would rather get two bedrooms from a mom and pop inn rather than get hosed by this organization of scammers. There's literally places to stay at...
Read moreLocated 2 minute walk from Bangla walking street and right opposite the beach. If you are a light sleeper this place is definitely not for you. You can hear the base from the music blasting from Bangla walking street and regular fireworks til 4/5 am in the morning...the balcony doors would not shut tight, plus the constant sound of wind and doors rattling as we were on the 15 floor. We had a washing machine in our room that wasn't connected and was not attended to after speaking to the receptionist friendly staff at reception and the lobby, not too sure if you would have the same issues if you had a lower floor room and facing away from Bangla...
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