Motel One Manchester-Piccadilly — Hotel in Manchester

I recently stayed at Motel One Manchester-Piccadilly for academic purposes, as I had an important exam the following day. While I have had positive experiences at this hotel in the past, this particular stay left me with mixed feelings.

Upon staying in my room, I was disappointed to discover bugs on the bed. As someone with a phobia and discomfort towards bugs, this was an unsettling experience for me. However, I must commend the staff for their quick response in addressing the issue. They promptly arranged a room change, and I appreciate their efficiency and attentiveness in resolving the problem.

Despite the room change, my unease with the bugs lingered, and it unfortunately affected my ability to have a restful night's sleep. As a result, I did not perform as well as I had hoped on my exam day. It was disappointing, considering my previous stays at this hotel had been comfortable and pleasant.

While this one-off incident will not deter me from staying at Motel One Manchester-Piccadilly in the future, it has certainly made me more cautious and attentive to the condition of the bed. I trust that this was an isolated occurrence and not reflective of the overall cleanliness standards of the hotel.

Aside from this issue, I must acknowledge the positive aspects of my stay. The location of the hotel is excellent, right by Piccadilly Station, making it convenient for transportation. The staff, apart from handling the bug situation, were friendly and helpful throughout my stay. The overall ambiance of the hotel is modern and stylish, and the amenities provided were satisfactory.

Based on my previous positive experiences and the hotel's convenient location, I would consider staying here again in the future, but with a heightened attention to the bed's...

Spotless, clean and pretty hotel. You'll walk in to the lobby and immediately get a smile on your face as it's quite a stunning entrance. The bar is decked out and you'll be greeted by friendly, smiley staff. Lifts are there to whisk you up to your floor (we were on 11) and not that noisy if you're situated right next to a shaft. If you're a light sleeper, you might want to request not being near the lifts though.

Rooms are basic compared to the wow-factor of the lobby. So don't set expectations too high once you swipe into your room. They are clean and relatively spacious though! The bathroom is trendy and has a decent shower (it could be a little more powerful perhaps). The bed is firm but comfortable and there is enough space for two to get ready if going on for a night in town. We didn't use the TV, so can't comment on that.

We didn't book breakfast as we weren't quite sure if it was worth it at £9.00 per person. We checked it out in the morning, but it was relatively basic (continetal) and we fancied something a little warmer. It's a shame as if you could order more traditional breakfasts like full english and pancakes, we may have stayed. Instead, we went and ate at Moose Coffee. It's a coffee and brunch place adjacent to the main Manchester Picadilly concourse. They do amazing brunch (full english and panckaes for example). Book though! Many get turned away at the door. We luckily booked an hour ahead.

All in all, a nice simple but trendy hotel that will be perfect for a few nights in Manchester. If you're staying for longer, you might want to find somewhere that will be a little comfier spending more time in the room. If you're on a budget...

This was our 6th stay at this hotel. When we go to Manchester Motel One Piccadilly is our go-to hotel because all of our stays had been good - until our most recent. We stayed over the bank holiday weekend at the end of August for 4-nights. Sadly, we won’t be staying again. Our room was never cleaned once, despite saying upon check-in that we wanted this. We had to change towels ourselves on the third night and were not given a full set. It meant our small towels and floor mat were never changed which unacceptable for a 4-night stay. We also returned to our room early evening to be greeted by the smell of rotting food on our floor. There were around 8-9 piles of rubbish outside the rooms, and an overflowing bin with flies. Reception cleared this up, but some of that had already been there since the morning when the cleaners were on the floor. Our bin in our room was never emptied, nor mugs changed and tea/coffee/milk replenished. Again, we had to ask for all this - things we’d expect to be taken care of. The on duty manager ended up emptying our bin, and blamed covid for the poor service, and that the cleaning staff might not speak good English. While this could be true, I don’t accept this as a reasonable explanation. We were refunded the price of our room upgrade, but only after calling up 2 days after checking out despite being promised a call from the manager in 24-hours. The fact our stay was not comfortable with very basics taken care of means we won’t be returning. We could have had a clean and comfortable room elsewhere at a cheaper price, I’d encourage people to look around before choosing to settle with this hotel. I can only conclude it’s...