We held our wedding reception at The Place in April 2013 and from our first meeting with Jade, the service that we experienced was outstanding. We were organising our wedding from abroad and Jade's prompt and comprehensive replies to emails and willingness to meet when we were in Manchester made the organisation process much smoother!
Several of our (foreign) wedding guests booked apartments in The Place too and the staff were very accommodating of our many awkward requests, providing extra glasses, crockery and cutlery for family reunions. Even when I (the groom) caught Jade 2 days before the wedding in the lobby on her way home, she was happy to stop and chat with a smile.
The day went exactly to plan thanks to Jade and Alfie's help and all our guests agreed that the food was excellent. We chose The Place for its character and fantastic location which made logistics easier, and everyone was impressed by the great architecture inside. The wedding package which we booked was very flexible too which was exactly what we were looking for.
We also stayed in one of the penthouse suites on the top floor and were delighted to find a thoughtful surprise in the room on the wedding night. The views from the penthouses are really amazing too. The other apartments that our family stayed in were also great and the couple of maintenance issues that they reported were dealt with very promptly.
Breakfast the next morning was also very good and good value, and when we had a query over our bill on check-out it was well-managed by the reception staff.
The overall experience was just perfect and we cannot recommend The Place highly enough as a wedding venue or as a place to stay in Manchester. The staff, and Jade in particular, really made our wedding a day to remember in this special...
Read moreIf you like sleep then don't stay here...nosiest hotel I've ever had the misfortune to stay in...disgusting.
Allow me to explain, the building is a square doughnut shaped. The huge windows that point into the middle are paper thin, which affords you the added bous of being able to join in with whatever disco happens to be happening on the ground floor...we were on the 5th floor (out of 7). T
he doors are spring loaded, so when your neighbours get back to their apartment once said disco has finished you get what sounds like a shotgun going off in your face everytime the door is left to swing shut by itself.
We had the fortune of an alarm being set off by one of the revellers, which despite the receptionist repeatedly telling me that they were doing their best to sort out, still managed to take 3 hours to turn off.
When a fight then broke out at 612, that only added to the mix...you can hear (and thanks to the terrible blinds) see everything going on.
By 5 o'clock in the morning, the various neighbours had quieted down, alarms were off and apart from some occasional giant vacuum type sound I had got my 8 year old off to sleep...I managed this seemingly impossible feat by having my hand over her ear.
I have to spend another night in...
Read moreMixed feelings about this place after a midweek stay last week. I was given a complimentary upgrade to a penthouse room, which indeed was an incredible room (two double rooms, two bathrooms, two balconies and a large kitchen/living area).
However, the feeling of luxury unfortunately wore off as I found that the toilets were dirty and the toilet seat up. Had a good nights sleep and given the free upgrade I cant complain too much, but just wish the lack of cleanliness hadnt put a dent what I hoped would be an...
Read more