I spent Sunday June 22 into June 23 upstairs in the mid-200s rooms and I am here to tell you that this hotel is pretty outdated and of course, when you walk into the room, it looks all clean and stuff until you take your shoes off and walk around for a little bit and then your feet turn black. There’s a few stains on the sheets or at least visible stains. The floor is rather a mess and it seems like they don’t care enough about vacuuming or they do a half-assed job at it. I tried to check the AC filter and as I pulled it out, it fell completely apart, not good. Quite a few sketchy people on the property at night. The bathroom floor was especially filthy because there were a few dead bugs on the ground and the shower floor is pretty dirty.
Overall, I think they need to do a better job at renovating this hotel at least next time because they didn’t do that good of a job, in my opinion.
Good thing I stayed one night because there’s no way in hell I would stay another night here again because of the cleanliness.
Two out of five stars for the rooms because of the cleanliness. Five stars for the location because of how close the hotel is to the Long Beach Seaport, and it was a last minute booking. Zero or no stars for service because there wasn’t really any interaction...
Read moreThe manager here at The Berry Inn across from Knott's Berry Farm is very rude. He had my car towed from the parking lot right next to IHOP where we were having coffee. I'm sure he saw us get out of the car and instead of telling us that the parking lot is private property. He just has the car towed. There is no sign on the parking lot where the Inn is at. There is a girl sitting in a truck telling the manager what car comes in and parks there. I believe that the manager at the Berry Inn is contracted with Joe's Towing Service so they can make money off people who do not see any signs posted on the parking lot. As I stand here waiting for my taxi, I see the manager run out as Joe's Towing Service pulls in, 2 trucks as a matter of fact. This is a form of scam and I hope more people will write reviews and get this place shut down. What kind of world are we living in? He didn't even want to help us. We aren't even from this town. We only came out here so that we can drop my son and my friend's son at Knotts Scary Farm for their first time. Beware everyone. This guy does this because he is getting kick backs from Joe's Towing. I have picturs to prove there was no sign up by the entrance of The Berry Inn nor where I parked at. According to California Law, the signs need...
Read moreSo they bought out the motel 6 but it's far from that. It's a enter at your own risk area. They watched on camera as someone went into my room, stole my stuff a left. Didn't say a word to me went I got back to the hotel from getting dinner. When a complaint was made, they refused to do anything what so ever even after confirming the thief was staying at the hotel. In fact they became quite rude about it as if there's dignity in being greedy cowards that's stay behind the glass. This motel is adjacent to knotts berry farm so it hardly seems like the norm in this area. But the people will tend to reflect where they come from, that includes motel workers who used to be slum lords. I saw the recordings tho, I'll handle this myself. I'm sure then they won't hesitate to call the cops. And if ur a member of the staff and your reading this, it's not the motel that's the problem, it's you!!! May u suffer the same misfortune! If there's a positive review for this place lately, Im pretty sure it's not accurate. Some remodeling and bad attitudes with self proclaimed importance is not a plus!! I've seen it before, any place who tries to hide who's in charge is...
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