Cozy Canaveral Cottages — Hotel in Cape Canaveral

We booked this vacation for rest and moreover visiting with lifelong friends traveling in from Maryland. Unfortunately, our trip lasted approx 36 hours before we were forced to leave. Instead of staying for 7 nights as we intended/paid for; we left less than 36 hrs after checking in at 3:45pm 4/2/22 and then vacating at 7am, 4/4/22. The first night was brutal and the bed horrendous, the floodlights on the exterior home just behind this cottage continued to go off and on ALL NIGHT LONG, piercing through the window and right into the bed, which faces the window. Why not close the blinds or curtains? There are no wands on the window blinds, as they’ve been broken off and there are NO CURTAINS to offer any further darkening options.

Advertised as a pillow top mattress, which is NOT a pillow top but a cheap mattress with zero support, with sinking to the middle. Our first night we experienced an awful night with zero sleep. To mitigate ongoing sleep deprivation, we removed (2) of the (3) toppers, with the disgusting egg crate foam and the memory foam toppers, hoping that Sun night would bring relaxation, think again. It was basically laying on a box spring at that point and it was worthless trying to find a happy medium; and let’s not forget that the small lizards would again set off the floodlights.

My spouse has had 4 lumbar surgeries and when we mentioned the uncomfortable bed to the owner, along with the flood lights going off all night long, his response was “well your spouse should not have done her back surgery recovery without checking with us about the bed first.” Seriously, photos speak volumes. Mindful, her last surgery was in the summer of 2021, so it was not a recovery choice, but that speaks to his (Bryan’s) character or there lack of, as it relates to the customer. My spouse was in debilitating pain for days because of this stay. We reached out to Bryan at 7am 4/4/22 several times, as did VRBO without any form of response, until we were out of the area, which was 2pm.

We are hard-working professional adults, who have traveled the World. Hilton Honor Members and have used VRBO in the past; and without incident. When he blamed “US” for his issues, we told him that our review would be factual since he refused to take any responsibility. Bryan’s response, “well I will write a negative review about you.” This man doesn’t know us from Adam; and it was cleaner when we left. We were neither rude or indignant, but as you read prior reviews – his responses lack the appropriate customer service skills for the hospitality industry and that is what...

This place is way too pricey for the service provided. 1. The day I arrived, the cottage was filthy, it smelled, there was dirty laundry in the hall. It had not been cleaned. They put my daughter, 2 grandkids and I up in a hotel for the night.(in pouring rain, 55 temp, 40 mph winds). They seem to think that was an adequate payment for not having the use of a 2 bedroom apt! She even refused to pay me for the one day we list in the cottage. 2. Toilet was so unsecured that it rocked back and forth and made a loud clank when used. (They fixed that about a week into my stay). 3. One morning I has a massive water back up from the washing machines into my bathtub and even up through the toilet. I had to take my laundry to a laundromat to finish washing them. I texted and asked for an emergency plumber....he came 2 days later and upon arrival knew nothing about the backup..said he was there to change a shower head in another unit. After a conversation with his boss, he did fix the backup which he said was 3 very hard packed blockages to the street which caused the washer water to back up into my bathroom. On the plus side: very cute decorations. Nicely renovated. But there is no staff present onsite except a cleaning lady and her husband very occasionally there. They were very nice. So....maybe all the issues have been fixed but I was paying well over $125 per day for this place and I expected much...

Really great hosts and we had a great stay. We had mentioned that we had an infant and they offered to leave extra cleaning supplies. The AC felt really nice in the Florida heat. Everything felt really clean when we entered and we were ecstatic with how the place was when we got in. They were able to accommodate an early check in and the pool was perfect for our infant. Shallow enough for him to walk around in the floaty we brought. Overall I couldn't recommend this place more. 2 blocks from the beach and a convenient location to lots of attractions. Seems like all air b and b are going down hill but this one feels...