I'm fortunate to visit my brother in the Tampa area 2-3 times a year. During my most recent visit we thought it would be fun to spend a night at the beach. Being a frequent traveler I pulled up my Hotwire app and searched for Clearwater beach hotels that have free parking and are pet friendly as I had my three pound Yorkie with me and my brother had his five pound Yorkie. I booked a well rated, pet friendly, free parking, unrevealed hotel for $190. No mention of any pet fee at booking or at the reveal during confirmation. I arrive at Camelot and a lovely man checks me in, explains parking, and asks for my credit card in case of damages. Standard stuff. No mention of pets or asking if I have pets, no signs about a pet fee. The pool is nice, the room is fine, the bathroom is almost absurdly small and in desperate need of an exhaust fan (mold on the ceiling above the shower) but functional. It's definitely what I would call a boutique hotel than a resort, overall a quaint place and we muse we will probably book two rooms for two nights when I come back with my sister in March. Then I go to return my key for check out and a decidedly unpleasant person named Vickie scowls at me, hands me a credit card receipt for $50, tells me I've been charged a pet fee, and scolds me, "You can't just book online like that." What audacity I have: booking an advertised pet friendly room with a company Camelot set up an account with. How dare I think of such a thing? How else was I supposed to book through Hotwire? Osmosis? Telekinesis? Since check out I looked at the hotel's website. Says it's "pet friendly", no mention of a pet fee, and the rate was much less than I paid with Hotwire. I called my credit card company to dispute the $50 fee and they said it's a common scam fee they see a lot of Florida hotels try to get away with. Pretty shady. I'm told there should be no problem getting the charge reversed. Overall, Vickie soured the entire beach trip for me. Needless to say we will be spending our money and time at one of the many, many other hotels in the area during future visits. My brother will also be advising all his friends and visitors away from the Camelot. Too bad Vickie doesn't take better care in her approach and treatment of guests. Many people have to save for years to be able to take a trip, a trip to Florida may be their trip of a lifetime. In the past I've been that person. My encounter with Vickie could have left them in tears and spoiled the...
Read moreWe stayed on Clearwater Beach at the Camelot for 5 wonderful days.
What a jewel of a place. We read all the Tripadvisor reviews and saw that it was an Award winning property, so we said, "all those positive reviews from so many people" must be doing something right....
Turns out they do a lot of things right. The rooms are immaculate, well furnished with lots of kitchen extras...The hotel staff cares so much if you are happy and content. Kudos to Vickie and her team...
We had our dog Rascal and they treated him like he was one of our kids. They had chew toys, biscuits, treats and even a doggie guide on where to go around town where pets are welcome. We learned they won an award from the Superior Small Lodging Assoc. for being a "Pet Friendly" resort, and it shows.
In fact this Camelot is winning a lot of guest awards as a hidden gem....
Camelot is a great little hotel, the pool is always clean, kids toys are in lockers and available for us to use anytime, Lots of extras at this little boutique property.
The best beach in Clearwater is right across the street, they even give you plush beach chairs and oversized beach towels to use for free..these people have thought of everything A great value, we will definitely be back...
Read moreJust came back home from Florida. Very nice and cozy little motel! Beautiful view from the top of the building! Kitchen, balcony BBQ, nice warm pool, great rooms. BUT, BUT, BUT be careful which room you get. Room 211, and my friends room 209 beds were garbage! We couldn’t move. You try to get off of it, you will wake up everyone in the room. It’s so squeaky!!!! Insane!!! We’ve been told that some rooms have memory foam beds. They also have 1 bedrooms for $20 extra! It’s definitely worth paying $20. Also, be careful about rules and rule signs because office closes at 4pm and people do whatever they want, screaming at 2,3 am, swim in the pool at 5am, almost make out in the pool and definitely make out on the top of the building. I’m very disappointed with management not taking care of a such a nice motel. Cleaners are amazing! Service was great! I was a bit shocked when I found a broken beach umbrella in my closet and asked for a new one and the lady’s response was “well it was brand new”. I don’t like being accused of something that I didn’t do. Main beach is 3min walk, just across the street. Hopefully my review will get their attention because I want to go there next year again. Clear water is...
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