Mattress Firm Poplar Market — Hotel in Collierville

A FIVE STAR ⭐️ ⭐️⭐️⭐️⭐️ Experience at Mattress Firm Collierville !! I could not be happier with my new adjustable base & Tempur-pedic mattress from Mattress Firm Collierville ! The Sales Rep, Matt, was extremely friendly, knowledgeable & helpful. It was a relaxing atmosphere and most importantly I didn’t feel pressured at all. I have chronic lower back issues which is the main reason I have been considering a new mattress with an adjustable base. I tested out 2/3 different adjustable bases and knowing I have lower back issues, Matt suggested a base with Lumbar support. WOW, what a difference the lumbar support made; I was instantly sold. After I decided on my adjustable base I tested out about 6 mattresses before I decided on my very 1st Tempur-pedic Hybrid Luxe Cooling mattress. By far the BEST decision I have ever made! The delivery & set up was fast. The delivery men were very helpful; they even moved my old mattress into another bedroom before setting up my new one. He customized the height I wanted on the base & explained the remote & warranty to great satisfaction. All in all my entire experience with Mattress Firm exceeded my expectations. I would refer anyone to make their next purchase at Mattress Firm Collierville ! Also, a special Thanks to Matt for all the helpful advice on my purchase, my back & I are extremely...

Zachary, our sales rep, was VERY helpful. He allowed my wife and I to lie on different beds so we could feel the differences in the styles of mattresses/beds to choose from. He wanted us to feel the difference in them because they have changed so much since we purchased our original mattress and box springs from Mattress Firm in 2008. He was so good about explaining the difference in not only the difference in the firmness of each, but also the opportunities in the quality of how each tier of the functions work. He really helped us to think about our decision but he also explained how we have four months to pick out a different mattress if this one does not work for us. That is a great thing for Mattress Firm to allow especially for people with health issues. We appreciate the help, kindness and time both he and the manager, Stephan, allowed us. They were great!!! Our mattress is still as firm today as it was when we purchased it but health issues have changed and it has forced us to get a new mattress. We have appreciated Mattress Firm for so many years of comfort, reliability, quality and customer service and we know we will continue to be able to work with the company for more...

It was time for a new mattress so I went to the store with the hopes of purchasing. Unable and unsure of what I wanted and didnt see anything similar to my previous one, Matt was professional, patient and very knowledgeable. He showed me several different styles and brands as well as special sales. He then advised me that there was one online, straight from the warehouse that he thought might be a perfect fit, mind you I've never purchased a mattress blinded ( unable to see it or touch it) so I left the store. A few days later Matt called to follow-up and I told him that I was still interested in purchasing he also informed me again of the 120 days return policy, so a week after more searching I called and told him that I would be in that evening and he advised that I could still receive the sale price that he quoted a week earlier, so I trusted him and made the purchase. Well, I received the mattress and boxsprings on Monday and he was spot on... I love it !!! Thank you Matt again for everything, if I'm ever in need of another, I'll be...