Comfort Suites Colorado Springs East - Medical Center Area — Hotel in Colorado Springs

I recently had the pleasure of staying at “Comfort Suites Colorado Springs East - Medical Center Area” during my visit to Colorado Spring. From the moment I stepped into the elegant lobby, I knew I was in for a memorable experience.

The hotel staff greeted me with genuine warmth and hospitality, making me feel right at home. Their attention to detail and impeccable service truly exceeded my expectations. Whether it was the front desk staff, the concierge, or the housekeeping team, everyone went above and beyond to ensure my stay was comfortable and enjoyable.

The room I stayed in was spacious, beautifully decorated, and exceptionally clean. The attention given to maintaining the room's pristine condition was commendable. The bed was incredibly comfortable, providing a restful night's sleep after a long day of exploring the city.

One of the standout features of “Comfort Suites Colorado Springs East - Medical Center Area” was the remarkable dining experience. The on-site restaurant offered a delightful array of culinary delights. Each dish I tried was expertly prepared, showcasing a fusion of flavors that left me wanting more. The restaurant staff was knowledgeable, attentive, and provided excellent recommendations, adding to the overall enjoyment of my dining experience.

The hotel's amenities were equally impressive. The fitness center was well-equipped, allowing me to maintain my workout routine even while traveling. Additionally, the spa facilities were a welcome indulgence, providing a tranquil retreat where I could relax and unwind.

The location of “Comfort Suites Colorado Springs East - Medical Center Area” was ideal, situated in the heart of the city. It was conveniently close to popular attractions, shopping districts, and public transportation, making it easy for me to explore all that the city had to offer.

Overall, my stay at “Comfort Suites Colorado Springs East - Medical Center Area” was nothing short of exceptional. The combination of exceptional service, luxurious accommodations, delectable dining options, and convenient location made it a truly memorable experience. I highly recommend “Comfort Suites Colorado Springs East - Medical Center Area” to anyone seeking a top-notch hotel experience during their visit to Colorado Spring. I look forward to returning to “Comfort Suites Colorado Springs East - Medical Center Area” in the future and creating more...

Worst experience I’ve ever had with A hotel. I travel frequently for work, so stay at hotels often, and have never written a negative review until now. This time I stayed at this Comfort Inn as a little escape from my six kids as I am a single mom of six kids whose father is no longer around, and for the first time since August I had a babysitter (2 nights) so some time to myself. The room I was placed in was awful. Toilet was not attached to floor, so when you sit to use the restroom it moves, bathtub, emitted a horrible Rotting sulfur smell that masked the entire room. I called the front desk to let them know the issue I was having to see if it would be possible for me to move to a different room, and the only solution I was offered was a cheap air freshening spray. Obviously I wasn’t happy about it, but I just left it alone after that call and dealt with the smell. I Felt bad for kind of copping an attitude with the front desk guy last night after he offered me room spray, so Decided to give this hotel another chance and booked again there tonight. I called and requested I’d be put in a different room (222 and 224 I know for sure are tub rooms so I asked about having 222 made note of after being lied to about the amount of tub rooms and availability,) and I was met with absolute disrespect by the general manager Jared. He was so unprofessional, and downright rude. He lied and I called him out so he turned to insults and then canceled my reservation and when I inquired about when I would be seeing a refund, he hung up on me. I’m honestly speechless. Do yourself a favor and go anywhere else this place is awful. Their breakfast sucks as well, and you’re lucky if you get a portion of the food that is served because when The food runs low/out they do not replenish it. Horrible experience. Jared, The position you are in does not seem as though it is a good fit for you because you allow emotion to supersede logic and you treat your customers like...

Two stars because the breakfast is good & the rooms are spacious. I just checked out from a five-day stay booked on behalf of my employer. At first impression, the hotel is a bit run down. I couldn't enter the door closest to my room because it was broken, and the next closest door reeks of cigarettes and pet waste because the hotel isn't stocking potty cleanup bags & dogs owners are littering the property in poop. On day 3, I had to walk through a hallway full of dog diarrhea to leave for work. Gross.

My room had scuffs all over the walls and dried blood on the comforter when I checked in. The water temperature in the shower was broken so I could only take ice cold or scalding hot showers. Broken stopper in the tub meant i also couldn't take a bath.

On my 4th day, housekeeping ignored the 'do not disturb' sign and came into my room anyway. They moved around a bunch of my belongings and took my towels but forgot to replace new ones. I felt super violated.

I tried to resolve the issues with front desk, but they never offered any solutions. The front desk clerk, Michael, came up to my room and confirmed the shower was broken but still left me in the room with no solution for the rest of my stay. When I went to speak one last time with front desk at check-out (to remind them of their broken amenities for the next guest), the girl up front was very dismissive and argumentative- blaming ME for not demanding to move rooms... When Michael told me the hotel was full!?! How was I supposed to know a room switch was an option? I don't work here! Terrible service. Would...