ChateauBleau Hotel — Hotel in Coral Gables

I wish there was minus 7 star rate option, even that would be too kind. I spent months at this place and every single aspect of hospitality is low to the point of being ridiculous. Let’s start from the fact that place, beside being old and out of date, is unkept. Mold in every corner, cockroaches, smelly and covered in greasy carpets that are only being vacuum cleaned. The staff is untrained, especially at the restaurant which has a kitchen that reminds somewhat of Gordon Ramsey nightmare reviews. It’s walls are sprayed with sprinkling grease from years of using deep fry kitchen elements. Waiters carry pens and for poorly diversified menu, but in 50 percent of cases they fail to deliver exactly what you ordered. Housekeeping is good, doing their hard job with scheduled maintenance, but there is only so much they can do- sweep bathrooms and change sheets (on request), and they are operating from a central room that is located facing the poolside. If you book a room that looks towards the boulevard, you get a lot of noise from traffic outside, and if you get the other side that is facing pool, you get to hear a lady that screams at staff every and I mean every single morning. Pool area is nice, water is warm and pleasant, fairly clean, unless dogs are having a swim inside.

Surprisingly, that whole area is very nice, and the boulevard leads to Miracle Mile, which is only 15 minutes walk distance away. Only bad spot in the neighborhood would be Chateau Bleu. People usually stay for a overnight, and even in such short time they can feel the “charm” of this place.

The last thing would be the only good thing about the place - they have big and modern smart tv in each room, equipped with variety of channels to choose from. Internet is...

THIS MANY COMPLAINTS CAN'T BE WRONG!||DO NOT!!! I REPEAT!!! DO NOTTTTTTTTTTTTTT STAY HERE!!!!||DO NOT BOOK HERE! ||DO NOT STAY HERE!||DO NOT EVEN GO INSIDE! ||WHAT A NIGHTMARE!!!||THIS hellhole was absolutely FILTHY! The outside looked like crap, but the lobby made us think, "Well, maybe!" But thennnn, we took the elevator to our floor!||Sweet Mary!!! First, when the elevator doors opened, the elevator was STILL moving up, there was a broken phone desk in the hallway and the hallway carpet looked like an airport runway! The hallway walls were filthy and dingy! The doors at the end of each hallway were open making it very humid and sticky in the halls.||THEN WE GOT TO THE ROOM OF DOOM!!!!||We stepped into the nastiest room I have EVERRRRR seen! Floor Stains of every substance known to man (and some from man -gross!!!) There was stray litter on the floor, hand prints on the walls, BOOGERS ON THE WALL (yukkerz)!!!!! There was mismatched, old, and broken furniture. The BED was "just WAITING" to give a venereal disease to anyone who lays on it!!! The bathroom door did not latch when closed, the tube was of mold and mildew, the tube was dirty, the tile floors were cracked, the "tree" air freshener, hanging on the light switch was a bit odd! The bath towels appeared used, the lampshade had wet stains on it. (HOW THE HELL DOES THAT HAPPEN???!!!?!?! LASTLY!!! and this is the "WEIRDEST THING" I have eveerrrrr seen!!! There was a sink by the front door as you go out.... GREEN LEAVES GROWING OUT OF THE DRAIN!!!!||READ THIS... AND THE OTHER REVIEWS, AND LOOK AT THE PICTURES!!! IF YOU STAY HERE AFTER ALLLLLLLLLLLLLLLL THIS...||||OH !! AND...

We stay here 4 times out of the year for several weeks on vacation at the ChateauBleau Hotel. I have seen the negative reviews floating around, and frankly, I find them baffling.

For a nice, reliability and safety are paramount, and the ChateauBleau delivers every single time. We have zero issues with bugs or pests; the housekeeping staff is diligent and keeps the rooms immaculate. Similarly, the hot water is dependably strong and consistently hot, which is crucial after a long day of travel or activities. The security here is top-notch, and the environment is incredibly quiet. We feel completely safe and relaxed, allowing for truly peaceful nights and restful vacations.

The hotel grounds themselves are simply beautiful. The landscaping is meticulously maintained, and the pool area is a serene oasis. It’s always sparkling clean, providing a perfect spot for unwinding. We spend countless hours lounging by the water, and the overall aesthetic of the property is genuinely stunning—it feels much more exclusive than its price point suggests.

What truly makes the ChateauBleau amazing, however, is the staff. Over the years, they have become like family. The service is personalized, efficient, and friendly, addressing any needs quickly and with a smile. They remember our preferences and always go above and beyond. If you are looking for a hotel that offers outstanding value, beautiful surroundings, reliable amenities (like that amazing pool and consistent hot water), and a safe, quiet haven for an a vacation, do not hesitate. This is our home away from home, and it’s...