The staff is great, however the 2 managers (one grey hair in her 60s or 70s) and another mgr.above her (colored blonde hair in her 50s or 60s) Were EXTREMELY NASTY!First off this motel doesnt have security i smelled POT being smoked everywhere, there were prostitutes.however the managers are totally okay with this behavior, but ONE time my 4 yr old autistic child did 2 laps around my car while my 8 yr old and my 12 and half year old daughter were present. I walked to the trash can it took me 4 mins to walk to it and back i get back and i have a woman making my Kid cry saying they were gonna call 911. i explained i ran to the trash and that my kid who is in 8th grade ran in the room and my 4 yr old ran out. She wasnt in any danger however did run around my car. Of course the safety of my child is an issue with me as well. The manager wasnt concerned with her safety. this was on friday, i went on sat and paid another worker for sunday and monday no prob! He was super nice to me. He explained since it was a sep resv.i had to checkout and check back in on sun.i So Sunday i go in to do this. A worker helps me and then the manager walks up(blonde hair woman) with the nastiest attitude says "you are on a DNR" i was just like huh, Im like dnr, she said do not rent, and obv. the other worker just overlooked my note. I was like why, she said because ur child was unattended and ran around ur car 2 times. I didn't want to argue with her so i said well can i please pay for one more night so i can leave on tues. She screamed at me, and said NO TOMORROW U HAVE TO CHECK OUT!! I then said i have 5 children i am alone can i please pay til tues so i can find another motel. she screamed NO. and then went into the back room. The workers up front alllll explained she was mad about another issue with another worker so she was taking it out on me. I was just like OKAY, i spoke to exactly 4 workers there every single one said she looks down on people who have to do a long stay in a motel and that she is a super nasty person. I was astonished!! So she then put into the computer another DNR, i later found out because she put in a dnr one day and then another day it came up as two instances. I am not a bad mother, i am going threw a divorce, im actually on leave from working for the state as a social worker for dcp&p I would never put my kids in harms way or leave them unattended. My 13 yr old has done a 40 hr course to babysit and help with kids with autism. My attorney is contacting...
Read moreFirst let's talk about the staff, they were not friendly or attentive at all. In a 5 day/4 night stay we were greeted twice, both because my 4 year old initiated the greetings. Not once did a front desk attendant greet us, in fact 3 out of 4 of our nights when we got back to the room between 9-10pm there was no front desk attendant. Next We requested a first floor room we requested this online at time of booking which was months ahead of time, then I called to request it and a refrigerator (which we didn't get either) about a week before and again at the time of arrival when we were told they were all full, so we requested a room as close to the stairs as possible as I have severe asthma we were placed in room 212 which was about about 10 rooms down the hall. I struggled to breathe getting to and from my room, i had to stop multiple times along the way. Then the locks were changed, while we were IN our room. There was drilling and sawing and sparks flying with my 4 year old in the room freaking out about the very loud sounds, not to mention the maintenance man came INTO the room to work on the lock without so much as saying anything to me, and a huge mess was left of splintered wood all over our floor. On our second night our key was deactivated for no apparent reason, so we were forced to go back downstairs late at night with an exhausted 4 year old who desperately needed a bathroom (as did I) and wait for the key to be reprogramed and then go back to the room (this was BEFORE the locks were changed) then after the change I had to hunt down a front desk clerk who was down the hall vacuuming in the middle of the morning despite me and 2 other patrons waiting to be helped, and then he was rude about helping me, so for a 4 night stay I had to get 3 different keys.Then on top of that while we were there our room was not cleaned, they came in and pushed the sheets back on the bed, it was never as cleanly made and provided clean towels and that was about it, the sheets were never changed (4 night stay and one day I Specifically asked for them to be changed and that day the bed wasn't even made!) floors were never swept, including after the locks were changed again after I specifically asked the housekeeper in the hall to do so, that same day our towels were left on our unmade bed. We have stayed here dozens of times before for only 1 night at a time, needless to say we will not be doing...
Read moreAs a current home owning and military veteran I am currently having construction done on my home. What should have been a week excursion turned into a 2 an 1/2 week nightmare. I booked a stay at motel 6 for a non smoking room. The room initially neat became occluded with smoke I complained to the front desk and was told that the layout of the rooms had my room in front of a smoking room so the smoke will come through the pipes and vents. I was told the hotel was full an to put wet towels in the sink an close my bathroom door. Days later I was move to a non smoking room on the back of the property. This had a better view with a lush grassy lounging area to sunbathe an though the room was initially cleaned getting service was problematic. I cut my foot on broken glass outside of door near a trashcan. I called in the morning about the mishap an the jagged glass only to be ignored until 6 hours later. I picked up most of the larger pieces myself. I called back to the front desk to complain the manager "carmen" came out with broom in had a sour expression telling me that I complain to much. I held my composure as I still had one more issue to address with her. I asked her to take a look at the grassy lounging spot. I pointed out what looked like poison ivy only for her to confirm it was indeed the menacing weed. This fact I already verified as a painful rash continues to ravish my torso and limbs leaving me unable to work for the past 2 days. The manager lost it an asked me to leave the room or she would call the police to have me removed. Please note my only crimes where exposure to cigarette smoke,lacerated foot from cite glass outside my door and exposure to a contagious weed. Because I had already paid for stay and my comfort level was extremely low I opted to stay in my room an vacate the next day, prior to my home constructions completion. I later recieved a call from "carmen" the manager apologizing explaining she had a shortage in staff and wasn't having...
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