Hotel Northland, Autograph Collection — Hotel in Green Bay

My visit was part of a trip where I stayed at three other hotels. In the months between making the reservation and my arrival, my credit card got hacked. The company issued me a new card. I didn't think any more of it. Three of the hotels had no issues with this and simply ran my new card at check-in. On the day of arrival, I stopped at a restaurant for supper and noticed two e-mails from the hotel informing me that they had tried to run my (old) card, it hadn't worked, they were expecting high volume, so they canceled my reservation for two nights. I called the hotel, and the clerk basically said the same thing mentioned in the e-mail. The clerk said a manager would call back. In the interim, I was in a bit of a panic, because I was tired from driving and, given the large event happening in town, figured I'd have to drive a ways to another town to find a hotel. When the manager called, I explained that, had someone tried to call me, I would have been happy to provide them with my new credit card number. (I don't check e-mails when I'm driving.) My phone showed no record of any attempted contact. There were no incoming calls or voicemails from the hotel. The manager reinstated my reservation. ||When I arrived at the hotel, I discovered there is no short-term street parking for check-in purposes. I parked in a gravel lot behind the hotel where tags were required and hoped for the best. ||Parking options were not voluntarily explained at check in. I had to ask where to park. I was told the public garage next door was free on weekends. That part was fine. What I was not told, however, was that it would be a good idea to park on the third level of the garage in order to access the skyway to the hotel. I was not told there WAS a skyway. After parking on the first level of the garage and pulling my suitcase onto the sidewalk, I noticed the skyway. I went back into the garage. The garage elevator was kind of nasty inside. I got off on the wrong floor initially (hotel and garage floor numbers generally don't match up- that part is normal). After figuring out the correct floor, I took my luggage into the hotel, up the hotel elevator and then to my room. I went back to my car and moved it to the third level in order to be closer to the skyway. All of this hassle could have been avoided with more specific instructions at check in. ||I was so frustrated with this whole situation that I checked out a day early. ||Due to the unreliability of this hotel to keep a reservation made months in advance, I would not risk staying here again. ||I will say that the room itself was very nicely appointed. The bathroom was pretty luxurious. The mattress was very comfortable. It...

🌟🌟🌟🌟🌟 Five-Star Review: A Luxurious Journey with Hotel Northland and Dreamliner Limousine As the proud owner of Dreamliner Limousine, I can confidently say that our partnership with Hotel Northland, Autograph Collection is nothing short of extraordinary. When our discerning clients step into our meticulously crafted limousines, they expect nothing less than opulence, and Hotel Northland delivers in spades. 🚗 Arrival in Style: From the moment our guests step off their flights at Austin-Straubel Field, they’re whisked away by our professional chauffeurs. But it’s not just about the ride; it’s about the anticipation. The grandeur of Hotel Northland looms ahead, its historic facade beckoning like a time-travel portal. Our clients feel like VIPs even before they set foot in the lobby. 🏨 Hotel Northland: A Timeless Gem: The hotel’s rich history, dating back to 1924, is woven into every plush carpet and elegant chandelier. The rooms—oh, those rooms—are exquisitely appointed. Pillowtop beds cradle tired travelers, and complimentary Wi-Fi ensures seamless connectivity. And the views! Whether it’s the bustling downtown or the serene Green Bay landscape, guests are treated to a visual feast. 🍽️ Culinary Delights: Our mutual clients rave about the dining experiences at Hotel Northland. Poke the Bear and The Walnut Room—these aren’t just restaurants; they’re culinary sanctuaries. The head chef, donning a bronze cast fedora hat, imparts wisdom and luck to every dish. It’s as if Lombardi himself whispers secrets into the sauces. And yes, we’ve had the pleasure of shuttling lucky couples to their wedding receptions here. 🌠 Starry Nights and Flame-Flickering Sconces: Dreamliner Limousine’s interiors mirror the hotel’s elegance. Our buses boast starry night ceilings, electric flame fireplaces, and karaoke systems. As guests step aboard, they’re enveloped in luxury. We’ve even had impromptu celebrations—singing, laughter, and clinking glasses—as our clients toast to life’s special moments. 🌐 Dreamliner Limousine: Visit Our Website Whether it’s a wedding, corporate event, or a night on the town, Dreamliner Limousine ensures that our passengers arrive in style. Our log cabin and rustic barn-themed buses are more than transportation; they’re an extension of the Hotel Northland experience. And yes, we’ve been known to play Lombardi’s pep talks during the ride. 🎩 In Conclusion: Hotel Northland and Dreamliner Limousine—two prestigious names, seamlessly intertwined. So, dear travelers, when you seek the pinnacle of elegance, when you yearn for a journey that transcends the ordinary, remember this review. Book your stay at Hotel Northland, and let Dreamliner Limousine be your chariot to...

My husband and I stayed at the Hotel Northland Autograph collection April 16 2021 - April 18 2021 to celebrate our 35th anniversary. My husband is a titanium member of Marriott, he has suite nights , which I requested. Upon arrival front desk said they were unable to upgrade us. I don't understand , its frustrating when you put a request in and don't get to use the award nights. Anyways our room was nice. We had to ask the front desk if our status gave us breakfast vouchers, the guy said yes but we check in on our phone and it gives us points instead of breakfast. He corrected it , I don't understand why we would want to check in on the phone since we still have to go to the front desk to check in. The morning of the 17th breakfast in the Walnut Room was not that great. The food was not prepared well. We had dinner that night at the Walnut Room , it was fantastic! The service was great , the manager was excellent. On the 18th we had breakfast in the Walnut Room . We arrived around 9am , ordered our food and waited 50 minutes! We saw three tables come get seated and served their meal and we had not received ours. The waiter never came around to check on us either. The hostess came to give me a second cup of coffee , I asked for more cream she never brought it , my husband went up to the bar and asked for some. By the time I got the cream my coffee was not hot. I got up and spoke with the manager , she apologized and offered a free breakfast, I explained that we get a free breakfast. She then offered points to add to our account. The breakfast came to the table , my husband had asked for crisp bacon , it wasn't crisp. My omelette was brown around the edges and had way too much cheese in it and was a little runny . The toast I ordered was not toasted it was quickly warmed up. The waiter came back and asked if everything was ok , I told him about the toast and said I didn't want anything. I couldn't eat most of the breakfast. The manager should have been on the floor going to each table checking on everyone , she did not. The waiter knew we were waiting on our food , he should have acknowledged us and said he would check on the food. The hostess needs training too, how hard is it to get cream for someone. I understand you were busy , but when we came you were not that busy. More training and more staff need to be there for the breakfast time. It was a night and day difference between breakfast and dinner. Very...