Jacqueline is the best!! My husband and I came into Greenfield Mattress Firm just to look, but with it being a few days before Labor Day, his military discount, and a skilled sales lady named Jacqueline, we walked out with a delivery date set up just 2 days later and an incredible deal! My husband is over 6 feet tall and disabled, and he has sleep apnea and insomnia. I have scoliosis, mis-aligned hips, and (however, at the time we were unaware) I'm pregnant! She is so kind she said we deserve a comfortable new bed, having to suffer with all our ailments just in our 30s. I seriously felt my spine realign within the first week... the first few days were so painful to adjust after sleeping on a 10+ year old spring pillowtop. But now my husband is actually sleeping more than just 3 hours a night and he doesn't snore anymore. Jacqueline took the time to find us a California King that was available because we couldn't decide between a TempurPedic or Purple Mattress.. She got us set up with a TempurPedic ProSmart adjustable base + with a Purple Mattress, all top of the line for an amazing deal!!! We will probably be using this bed into our 60s with the 25 year warranty! But we will for SURE be coming back to get beds for the kids eventually, I'm trusting her with all our future mattress needs. Talk to Jacqueline, she is incredible and will help you out and make it work for your budget, plus she is so kind....
Read moreI went to Mattress Firm on a Friday evening and Jacqueline was there to assist me. She listened to everything that I wanted in a mattress. She asked a few questions and showed me what the computer would select and then showed me what she would select based on my wants and needs. She offered additional products and when I said no, I don’t need that or that isn’t something I’m interested in she said okay. Delivery was scheduled before I left the store and I would have my mattress delivered on Sunday. She explained everything I needed to know about delivery. Sunday came and the delivery tracker updated several times. At one point it said that they were at my stop, about an hour and a half before my scheduled time. I wasn’t home at the time. I called the store and explained. Jacqueline got ahold of the driver and informed me that they had not been to my home yet, where they were currently and that I was the next stop. When they arrived at my home they were extremely professional. The mattress was delivered, they had me inspect it and my old was one taken away. They were in and out within 5 minutes. I’m only giving 4 starts because of the delivery tracker. It was inaccurate most of the delivery day. Everything else from the time I walked into the store until the matress was delivered...
Read moreI recently had the pleasure of working with Gloria Thomas at Mattress Firm, and I couldn't be more impressed with the experience. From the moment I walked into the store, Gloria greeted me with a warm smile and a genuine eagerness to assist.
Her extensive knowledge about the different types of mattresses and their benefits was truly impressive. She took the time to understand my specific needs and preferences, and she patiently guided me through various options without ever making me feel rushed or pressured.
What stood out most was Gloria’s commitment to ensuring I made the best choice for my comfort and budget. She provided insightful recommendations and answered all my questions thoroughly, making the entire purchasing process smooth and enjoyable.
Thanks to Gloria’s exceptional service, I left the store feeling confident in my purchase and excited about my new mattress. I highly recommend seeking her assistance if you're in the market for a new mattress. Her professionalism, expertise, and friendly demeanor make her a standout salesperson.
Thank you, Gloria, for your...
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