The clam chowder was so sweet. Couldn't finish it after 2 nibbles. Didn't like the first plate of pot roast on what they called pot roast noodles, haha, was linguine .. not the egg noodles you normally see with pot roast, and again the gravy was too sweet. Far too sweet! Exchanged it for pork, sauerkraut and dumplings. Took it home, by this point was feeling off. So was just eating the saurkraut and bit into what appears to be part of a wooden skewer! I broke it in half to try to figure out what it was at first. Thought maybe bone or very dried out meat... But I'm certain after cleaning it up it's a piece of wood! I called and the person said he's the manager, but didn't know how wood would of gotten in my food. I presume they put them into the pork roast to help hold it while cutting it or to be able to grab it when taking out of a hot pan. I'm only guessing because I don't know how what appears to be skewer got in it either. But I'm only presuming. $18 for food that's far too sweet and a broken skewer for a bonus. It was disgusting and I trashed the whole meal. Who puts sweet gravy on top of saurkraut? I loved in Germany 3yrs and never once had anything sweet or on saurkraut. I could pay about half the price at Mr. Waffles on Theodore in Crest Hill side off and get a totally homemade and much much better tasting meal. Everytime. I only came here because my mother wanted to. I won't be going back anytime soon at all and I'll have to be dragged...
Read moreThis place used to be great, but it's gone down in quality over the years. My family has food allergies and this is one of the few places where we can eat. First of all, the service is always great. The staff has never been rude or unprofessional; always friendly. My problem has been with the quality of the food. We used to order our food for pick up, get it home, and it was still hot. Then we started to get cold pancakes, as if they'd been sitting out a while; we live less than 10 minutes away. A couple times when we dined in, the same thing happened- cold pancakes. We decided today that it just wasn't worth going there anymore. We had a hair in the potatoes on one plate, pancakes changing a really nasty looking color on another plate (we were told it was a new pancake mix), and a chunk of egg in one of the waters. It's good food when it's warm, doesn't change colors, and doesn't have hair in it. I didn't make a scene about it, management was informed, and a bunch of apologies were given along with a small discount. Thanks for everything over the years, but we'll find another...
Read moreWe always make the Old Fashioned Pancake House a MUST stop when visiting my family in Joliet. Coming from Texas, we can rest in the knowledge there will always be great food waiting for us during our stay.
Our server this time seemed to be off of game this visit and we figured maybe she had some personal issues going on. She was very polite and still served us with a smile and apologized when she realized things were amiss and we still tipped as we would have because we always get great service there.
I mention this only to point out that sometimes servers have a bad day and need to be the recipient of grace and forgivenss when having a bad day but still being able to rise above the situation.
Again.. GREAT food. I had something different, an Italian omelet. Who would have thought sausage peppers and onion worked great in an omelet with mozzarella cheese and topped with meat sauce would work out to be so tasty. but it was great. I will definately be trying other items not consistant with my regular boring ordering practices. Thanks for pushing me over the cliff of...
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