Sundberg America - Appliance and HVAC Parts — Local services in Joliet

My dryer completely stopped working. By the time a repair person comes out, the cost would be that of a new dryer.My husband figured we would just buy one. Well, I begged to differ. I have seen too many shows on how to fix things yourself. After taking the dryer completely apart and watching several YouTube videos, on how to fix a dryer, we figured it was a thermal fuse (amateurs). Went to Home Depot in Joliet, we were told to call Sundberg, they will have what we needed or order it right away. I called, spoke with Jake@Sundberg. From the time I called to my arrival, Jake & Tony were the best!! They told me exactly what the issue was. It wasn't the thermal fuse. I was told it was the timer. I bought the knob for the timer $9.70. They saved us repair or the cost of a new dryer ($$). Because we took the dryer apart I noticed A LOT of lint. I was not aware how much had accumulated over the years. I thought just cleaning the screen and vacuuming it out ever so often was effective. NOPE.. After speaking with Tony@Sundberg, that much lint causes dryer fires and cleaning it will allow your dryer to last much longer. I will be thoroughly cleaning my dryer going forward. Thanks Tony & Jake! Your knowledge and expertise...

This place was great. I had to repair a washer, and I went in to buy a new coupler. I replaced the coupler, but still broken. Being a novice, I didnt have much of an idea as to what I was doing, but I youtubed and thought it was the lid switch. I took that off and went in to Sundberg again. Tony remembered me from the day before, and asked if he could test the lid switch. He did, and it was working fine, which saved me $40 right there. He then asked what was going on, and gave me a few other ways to troubleshoot the washer. He said to check the pump because sometimes baby socks and other things get stuck in it. Sure enough, baby sock. I would recommend this place to anyone who might need appliance parts. Extremely helpful and fantastic customer service. 5...

Needed to buy pump for my Westinghouse washing machine that stopped working. They charged me $120 for new pump, seemed expensive but thought I have to have it so I bought it. Went to car and looked up on amazon to find the same new pump for $20 free shipping from numerous sites..... brand new pump not a rebuild!!!! I went back in store and asked them if they price match and they said no, no returns and amazon sells used parts. I showed they the pump was brand new from amazon from GE and they kept arguing the parts on amazon are used. I have bought several things from this store and try to support the local stores but will never buy anything from them again!!!!! Very...