Quality Inn Madison - Huntsville — Hotel in Madison

Oh Lort, give me grace while writing this review and let me shine your everloving light on the conditions in this misguided establishment. My husband and I were sorely tested during our attempt at rest and reprieve. We had traveled in that day from Atlanta and lost our car key fob at the Huntsville Space and Rocket Center. For a little more than $650 dollars, the kind folk of Huntsville towed our car and sold us a new, coded key fob so we could reach our hotel as quickly as possible. During this ordeal, we were treated to southern smiles and tongue clicks of sympathy. When we finally arrived at this Inn, you can imagine that we had high hopes of our new Huntsville/Madison neighbors. But oh friends, we were not embraced with the Huntsville love we had come to know at all! As my sciatica flared and traveled its evil path along my hip and leg, I wanted nothing more than a quiet evening with my beloved. Now, there are 3 positive things to say about this experience, and here are 2 of them: First, the very sheets of the bed were clean and comfortable and second, the tv worked just as fine as it should have. I’ll save the 3rd positive thing for the end of this review, because it will be more appropriate at that point as you will see, my dearest fellow traveler. Back to the room we go: we were forced to call the front desk almost immediately for a broken lavatory. A lovely man came quickly to our aid and was able to (mostly) resolve the issue, but I tell you we took particular care from then on whenever we had to “take it to the hoop”, as they say. That lavatory wobbled and rocked like my mother’s arms. And my eyes! My eyes saw the most disturbing things not meant for a southern lady of my advancing age. Peeling, squalid wallpaper, hospital tape securing the rust-trimmed safety mat in the bathtub, a dripping tap to drive you into lunacy, and little curlies here and there, reminding us that we had not been the only cherished visitors in that place. Take respite in the main room, you say! My darlings, we tried. On the very comforter we found what may or may not have been discarded, sprayed blood drops from a misfortunate person’s arm syringe. While my heart prays for comfort for such tortured souls, my body does not wish to absorb the outcast of their fluid. Our smoke alarm had been wrenched violently from its post on our wall and was discovered in the freezer of our mini-fridge. The hair dryer, we unplugged, as it appeared to have had a struggle with the outlet itself. There was no coffee for the forlorn coffee maker. By the time we settled gingerly on the bed, we were so fatigued from the effort and vigilance it took to make our room comfortable, we shared a candy bar and some Sunkist for our evening repast and fell asleep, holding each other’s hands for solace. Our fading eyesight unwilling to travel great distances in the dark, we had no choice but to wait until God’s morning sun shone upon that humble parking lot. Fortunately, and despite all odds, we HAD slept at least long enough to restore our energy. And here, my friends, is the 3rd positive experience about our stay. Just before we went to bed, we had been standing outside our door and were able to second-hand inhale the smoke of our hotel neighbor’s pungent Mary Jane tea. The brief inhalation of that sweet ganja must have lulled us into sleep so we were able to go forth the next morning and make our way back home with new resolve. It is for that glorious boost, the speediness of the man who administered to our lavatory, and the other 2 aforementioned reasons that I give this place of business my 2 little stars. I will also give an honorable mention to the front desk clerk who put up with us and many other guests that night. She was composed and apologetic even in her dire job conditions. To my friends and travelers, thank you for your patient attention. To the Madison, AL Quality...

106 ArlingtonDr. Madison, AL Quality Inn is unethical.

I’ll start by stating that if you can even find the hotel, RUN!! Run and don’t look back.

This hotel is actually in the parking lot of another hotel, behind that hotel. Weird.

This place is a flea bag motel that ups and changed your reservation without your knowledge and the room was gross!

At check-in the desk clerk threatened to cancel my entire reservation after already cancelling my second night prior to my arrival without even contacting me. She claimed that my employee discount wouldn’t be accepted for the second night AFTER it was already accepted when I made it online.m for two nights.

When I told her No, that’s not right to do this to me, she told me if I didn’t like it then she would just cancel my entire reservation.

After speaking to her a few minutes, she told me that I could stay the second night for $70+ tax (even though the rate was $222.)

Still upset that I should have paid lower (specially since this place wasn’t worth $70 much less $222) I accepted as I had no other choice but to accept her offer or have no place to stay period.

It was their GM’s fault for not blocking the discount that weekend, not mine. I shouldn’t be punished for the GM’s mistake, yet I was.

The first room she put me in, I couldn’t find. I had to return to office to ask where to go. When I found it, I couldn’t get the door open.

(I asked the people who were actually living in the room next door smoking weed, how to open the door. They said it sticks and to give it a good hard push, yet it still wouldn’t open after I barged it.)

Went back again to office, apparently that’s a big issue for them so she moved me to another room.

Let me tell you….. the room smelled SO bad!! I was at lost as to what to do. They didn’t have many rooms left as it was and I’d already been down there 3 x, the lady seemed to not care much about me as a guest so I just decided to go get some air sanitizer and freshener from the store and deal with it for the next two days.

(Smelled badly of mildew and some other weird smell).

The rooms heater was actually set to 90° (even though it was 89° outside that day) which means they were trying to kill something (if you know what I mean).

Honestly, I don’t see how this place hasn’t been shut down.

At breakfast, they had cereal and no milk, no creamer for coffee and the biscuits were crunchy. Terrible.

Gross, do yourself a favor and pay more elsewhere. You will thank me! Run!!...

First of all, we have a young child so we requested a non-smoking room, but when we got in the room we could instantly smell stale smoke and our luggage actually ended up smelling like smoke after we left. Secondly, we walked in to find the cover for the "vanity" light lying on one of the beds and the long tube lights were shoved behind the sink and coffee pot on the counter, along with pieces of wire and chunks of old caulking...so needless to say we didn't have a working light. Third issue was with the fact that they obviously tried to recycle the complimentary bottles of shampoo and conditioner because when our daughter opened the conditioner to smell it she showed us that it was only about a third full. Fourth complaint isn't a major problem, but it was pretty shocking when we went to the lobby before 9am and they said breakfast was already over...so not really sure if they even provide breakfast like they have listed. Lastly, we decided to take a swim in the pool and came out looking like smurfs since the blue bottom of the pool rubbed off on our feet and stained them!

If you don't mind no lights and blue feet then you can take your chances here, but just get any promises they make in writing because we checked in early and they said we would only be charged for one night but when we checked out the woman that told us this was coincidentally gone and they didn't...