MUST READ FOR FUTURE TRAVELERS! We were checked in by a male front desk when we get there on the night of Aug. 4. He offered if I wanted to have our room cleaned everyday and change of towels everyday. He said this should be requested upon check in. I asked if there’s an additional charge, he said no. Then I said I would be happy with everyday garbage collection and change of towels. When we get back to our room after our visit at Yosemite national park on the night of Aug 5, nobody came to change our towels and collect our garbage. I called the reception desk to inform them. Kaylee answered the phone and she insisted that I didn’t requested for everyday towel change and garbage collection when she checked us in. I told her she didn’t checked us in as it was a male front desk who checked us in. She still kept on insisting that she did checked us in even after I described that it was a male, tall and long hair front desk who checked us in. Then she rudely said that if I need new towels, I have to get them at the reception desk myself. When I get to the desk to get the towels, I told her it was the first time I saw her. Instead of apologizing, she rudely said “ok!” When she handed me the towels, she rudely said “your welcome” even before I said thank you. What kind of receptionist is this? A receptionist is supposed to help make your stay comfortable. But instead, she will ruin your night because of her attitude. My family has been traveling and staying at different hotels and she is the first ever receptionist who treated me like this. For my review for the room itself, it is so outdated. For the breakfast, they are serving the same breakfast everyday. Overall, my recommendation for future travelers is not to book on this hotel, not worth your money and most of all, don’t ruin your vacation dealing with rude receptionist...
Read moreThe hotel is located in a quiet area and has several separate buildings. The exterior of the entire complex is very lovely. Considering the price (it's one of the more reasonably priced places to stay when visiting Yosemite) the accommodation was quite good.
I'm not sure if there are enough parking spaces for all guests, because on two nights, we had to drive around until someone left, at which point we were able to park in the last available space. On the third night, we could only find a narrow space between two big American cars. We barely managed to park in it; luckily, my husband is so slim that he could just about manage to get out of the car. It was June.
The room was not very big, especially once two pieces of luggage had been opened. There is no lift and the room is accessed from outside. The air conditioning was very noisy, which was particularly disturbing at night. The bathroom had poor ventilation. The furniture looks like it's from the 1990s.
Breakfast is nice, but there is only a small variety of options, and it is the same every day.
The rooms aren't cleaned every day.
The staff are not particularly friendly. They didn't greet me with a smile when I entered the lobby/office, as they would in most American hotels. In fact, they don't even say hello.
In summary, it was a quite pleasant stay, but it still takes about 50 minutes to reach the western entrance. Having to drive there and back every day is really tiring, especially at night when you have to watch out for animals crossing the road and rocks fallen from the slope. On the route between the hotel and Yosemite's entrance, there is a section of road where traffic lights control the flow of traffic, and cars are diverted onto a narrow temporary road, which adds to the...
Read moreThe hotel is located in a quiet area and has several separate buildings. The exterior of the entire complex is very lovely. Considering the price (it's one of the more reasonably priced places to stay when visiting Yosemite) the accommodation was quite good.||I'm not sure if there are enough parking spaces for all guests, because on two nights, we had to drive around until someone left, at which point we were able to park in the last available space. On the third night, we could only find a narrow space between two big American cars. We barely managed to park in it; luckily, my husband is so slim that he could just about manage to get out of the car. It was June.||The room was not very big, especially once two pieces of luggage had been opened.|There is no lift and the room is accessed from outside.|The air conditioning was very noisy, which was particularly disturbing at night. The bathroom had poor ventilation. The furniture looks like it's from the 1990s.||Breakfast is nice, but there is only a small variety of options, and it is the same every day.||The rooms aren't cleaned every day.||The staff are not particularly friendly. They didn't greet me with a smile when I entered the lobby/office, as they would in most American hotels. In fact, they don't even say hello.||In summary, it was a quite pleasant stay, but it still takes about 50 minutes to reach the western entrance. Having to drive there and back every day is really tiring, especially at night when you have to watch out for animals crossing the road and rocks fallen from the slope. On the route between the hotel and Yosemite's entrance, there is a section of road where traffic lights control the flow of traffic, and cars are diverted onto a narrow temporary road, which adds to the...
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